Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential House Cleaner
Marie's Promise Clean Home
West Chester, PA
08.2024 - 12.2024
Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
Developed strong relationships with clients, earning trust through reliability and attention to detail.
Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
Cafe/Utility Worker
Maris Grove
PA
11.2020 - 06.2024
Performed routine maintenance checks for optimal equipment functionality.
Supported team with daily operations to maintain smooth workflow.
Assisted in equipment setup to ensure timely project completion.
Maintained clean and organized work environment for safety.
Collaborated with team members to complete assigned tasks efficiently.
Conducted inspections to identify and report any equipment issues.
Supported utility operations, ensuring continuous service delivery.
Improved task completion rate by actively participating in team efforts.
Provided assistance in material handling for effective resource management.
Ensured safety standards by following established protocols.
Trained other personnel in proper maintenance and repair of utility systems.
Self Checkout Host
ShopRite
Brookhaven, PA
09.2017 - 03.2019
Checked expiration dates on food items prior to allowing purchase through the self-checkout lane.
Operated point-of-sale systems efficiently and accurately to process customer orders.
Explained store policies regarding returns and refunds to customers as needed.
Making sure self checkout is running properly and according to plan.
Engaged with customers and offered assistance upon entry into store.
Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
Education
High School Diploma -
Chester High School
Chester, PA
06-2023
Skills
Machinery repair
Safety Compliance
Loading and unloading procedures
Adaptability
Teamwork
Customer service
Strong work ethic
Leadership experience
Reliability and punctuality
Decision-Making
Time Management
Deep cleaning expertise
Certification
Occupational Safety and Health Administration (OSHA) 10-Hour General Industry Training - OSHA Training Institute Education Centers.
ServSafe Food Handler Certification - National Restaurant Association.