Laquanshae Crump
Greenacres,USA
Summary
Passionate and compassionate Behavioral Health Technician who is proficient in EMR documentation, skilled in crisis intervention, effective communication, facilitating therapeutic groups, team leading, and data collection with over 10 years of experience in providing exceptional care and support to individuals with mental health and behavioral disorders. I am highly motivated to contribute my skills learned over the years to your organization’s mission while making a positive impact in the lives seeking mental help.
Overview
13
13
years of professional experience
Work History
Mental Health Specialist
FHE Health
11.2024 - Current
- Performed client assessments and developed treatment plans.
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Presented lectures and seminars in community to increase awareness of mental health issues.
- Communicated with clients to develop social and psychiatric observations.
- Encouraged patients to discuss experiences in group and individual settings.
- Observed and monitored client behavior and responses to treatment.
Lead Behavioral Health Technician
A Caring Place, Inc.
06.2018 - 11.2021
- Plan, develop, implement, and monitor behavioral support.
- Train and support new and current staff on clinical skills, client protocols, and professional skills.
- Lead team/departmental meetings, facilitate communication & manage client data.
- Collaborate and effectively communicate with families, team members, and all service/health providers.
- Ensure all certifications, training, and codes of conduct are current and up-to-date.
Behavioral Health Technician
La Via Detox & Treatment Center
01.2017 - 06.2018
- Assisted patients with daily living activities while monitoring vital signs, resulting in improved overall well-being.
- Facilitated therapeutic group sessions to promote socialization and teach coping skills to patients.
- Documented patient progress in electronic medical records tracking system, ensuring accuracy and up-to-date information for treatment planning.
Behavioral Health Technician
Nelson Support Services
03.2013 - 09.2016
- Assisted in the implementation of treatment plans while monitoring patient behavior changes, ensuring a safe and therapeutic environment.
- Collaborated with nurses and Psychiatrists to administer medications as prescribed.
- Responded to crisis calmly, and efficiently ensuring the safety of all patients and personnel.
Mental Health Technician
Angels Recovery House
02.2012 - 09.2016
- Assisted clients in developing and maintaining daily living skills, resulting in increased independence.
- Managed client behaviors and implemented crisis intervention techniques when necessary, ensuring a safe environment.
- Collaborated with a treatment team to develop and implement individualized care plans for each client.
Education
High School Diploma -
Dillard High School
Fort Lauderdale, FL06.2004
No Degree -
Penn Foster College
Fort Lauderdale, FL07.2009
Skills
- Empathic Listener: Experienced in providing emotional support to patients, resulting in improved trust and engagement
- Effective Communicator: Skilled in conveying complex information clearly and compassionately to patients and their families
- Crisis Intervention: Proficient in handling high-stress situations and de-escalating conflicts to ensure patient and staff safety
- EMR Documentation
- Crisis Intervention
- Group Facilitation
- Patient Safety
- Effective Communication
- Data Collection & Assessment
- Problem-Solving
- Medication Administration
- HIPPA Adherence
- Team Leading
- Tracking client progress
Timeline
Mental Health Specialist
FHE Health
11.2024 - Current
Lead Behavioral Health Technician
A Caring Place, Inc.
06.2018 - 11.2021
Behavioral Health Technician
La Via Detox & Treatment Center
01.2017 - 06.2018
Behavioral Health Technician
Nelson Support Services
03.2013 - 09.2016
Mental Health Technician
Angels Recovery House
02.2012 - 09.2016
High School Diploma -
Dillard High School
No Degree -
Penn Foster College
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