LaQuanta Kuykendall
Southaven,MS
Summary
Operations leader with track record in driving efficiency and productivity. Known for strategic planning, process optimization, and effective resource management. Strong focus on team collaboration, adaptability, and achieving measurable results. Skilled in logistics, project management, and continuous improvement. Trusted to deliver high-quality outcomes in dynamic environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Operation Supervisor
DHL Supply Chain
Memphis, USA
01.2020 - Current
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
- Expedited daily activities of operational functions to ensure customer satisfaction and adherence to company policies, maximizing profitability.
- Collaborated with control tower team and field operations management to enhance operational effectiveness.
- Lead service performance topics for strategic customers with the objective of achieving on-time performance and performance quality.
- Developed and implemented special projects to identify growth markets and maintain effective business strategies.
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Ensure exact number and type of products ordered by customer are checked and loaded correctly.
- Compare quantity, quality, labeling and address with customer's order.
- Verify and report discrepancies.
- Maintained compliance with preferred carriers' standards.
- Ensures quality system is implemented and maintained within area of responsibility.
- Maintained cleanliness and functionality of facility and equipment.
- Perform visual and dimensional inspections and documentation.
- Use mainframe computer systems and WMS.
- Maintain shipment records, communicate with carriers and management, report damages and discrepancies.
- Perform clerical duties, inventory control, material handling, shipping preparation, inspections and documentation.
Team Leader
DHL
Memphis, USA
10.2017 - 01.2020
- Led a team in daily operations and workflow management.
- Coordinated associate activities on the floor to enhance team collaboration and efficiency.
- Monitored associate performance within work group to ensure adherence to standards and identify areas for improvement.
- Supported leadership in strategic planning initiatives to align team goals with organizational objectives.
- Trained new associates on all pack process.
- Maintain legible and accurate records or logs
- Report unsafe conditions to supervisor if they cannot be self-corrected
Education
Associate of Arts - Administrative Assistant
Northwest Community College
Oxford, MS12-2013
High School Diploma -
Charleston High School
Charleston, MS05-2008
Skills
- Effective communication
- Performance monitoring
- Workforce planning
- KPI tracking
- Decision-making
- Safety management
- Team leadership
- Operations planning
- Supply chain management
Certification
- Supervisor Academy
Timeline
Operation Supervisor
DHL Supply Chain
01.2020 - Current
Team Leader
DHL
10.2017 - 01.2020
Associate of Arts - Administrative Assistant
Northwest Community College
High School Diploma -
Charleston High School