LaQuanya Hillard- Mitchell, RN
Coral Springs
Summary
Highly motivated Registered Nurse with over 17 years of experience in healthcare, with diverse experience in clinical research and patient care, seeking a position to utilize strong nursing skills and contribute to a positive patient experience. I am eager to contribute to a patient -centered environment and make a positive impact on client's health and well-being.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Back office medical Assistant
Noel Gynecology, LLC
09.2023 - Current
- Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
- Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Placed laboratory tests and scan results in EMR for provider review.
- Facilitated prompt prescription refills for patients by communicating with pharmacies on behalf of physicians.
- Enhanced patient satisfaction by efficiently managing medical records and updating patient information.
- Improved communication between front and back office staff, enabling seamless coordination of patient care.
- Promoted a welcoming atmosphere for patients through exceptional customer service skills and professional demeanor.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Nurse Extern
Vitas Hospice
07.2023 - 10.2023
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Provided emotional support to patients and families, facilitating more comfortable healthcare experience.
Research Coordinator
M&O Clinical Research, LLC/KO Clinical Research, LLC
05.2013 - 09.2023
- Managed phone lines courteously while addressing inquiries or relaying messages to appropriate personnel.
- Efficiently conducted EKGs, urinalysis tests, and vital sign measurements for accurate diagnostic results.
- Supported clinical decision-making by preparing exam rooms with necessary instruments for specific procedures or treatments required during appointments.
- Maintained a clean and organized back-office environment for improved patient comfort and staff efficiency.
- Improved patient satisfaction by providing friendly and efficient front desk services.
- Enhanced office efficiency by maintaining accurate medical records and updating patient information.
- Provided compassionate care to patients during blood draws, injections, and other procedures.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
Front and Back Medical Assistant
Mckenzie Medical Associates, LLC and Florida Woman Care, LLC.
08.2006 - 09.2023
- Ensured a smooth flow of daily operations by collaborating closely with team members in both front and back-office capacities.
- Efficiently conducted EKGs, urinalysis tests, and vital sign measurements for accurate diagnostic results.
- Promoted a positive work atmosphere through excellent interpersonal skills when interacting with colleagues, patients, and visitors alike.
- Enhanced office efficiency by maintaining accurate medical records and updating patient information.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Nurse Extern
Destination Hope Treatment Center
03.2023 - 06.2023
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Documented and communicated patient information in EMR system for accurate tracking.
- Provided compassionate care to patients during difficult times, promoting emotional well-being and recovery.
- Provided emotional support to patients and families, facilitating more comfortable healthcare experience.
- Improved patient satisfaction with compassionate bedside manner and attentive care.
Sergeant
Army National Guard
06.2003 - 01.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN11-2025
Associate’s degree - nursing
Health Career Institute
Fort Lauderdale, FL06-2024
Medical Assistant -
Sanford Brown Medical
Fort Lauderdale, FL12.2006
Skills
- Check-In Coordination
- Appointment setting
- HIPAA Compliance
- Data Entry
- Patient Scheduling
- Inventory Management
- Medical Terminology
- Patient Assessments
- Direct Patient Care
- Medical Records Management
- Equipment Sterilization
- Medical Procedures
- Feeding Assistance
- Personal Hygiene Management
- Medical Recordkeeping
- Documentation
- Critical Thinking
- Sanitation
- Immunizations and Vaccinations
- Clinical Research Trials
- Insurance Verification
- HEDIS
- GCP
- Data collection
- Quality Assurance
- Patient care coordination
- Medical office procedures
- Medical terminology proficiency
- Customer service
- Direct patient care
- Specimens collection and processing
- Vital sign monitoring
- CPR
- Sterilization techniques
- Data entry
- OB/GYN procedures
- Maintaining confidentiality
- Valid Florida driver's license
- EMR / EHR
Certification
BLS, ACLS
Timeline
Back office medical Assistant
Noel Gynecology, LLC
09.2023 - Current
Nurse Extern
Vitas Hospice
07.2023 - 10.2023
Nurse Extern
Destination Hope Treatment Center
03.2023 - 06.2023
Research Coordinator
M&O Clinical Research, LLC/KO Clinical Research, LLC
05.2013 - 09.2023
Front and Back Medical Assistant
Mckenzie Medical Associates, LLC and Florida Woman Care, LLC.
08.2006 - 09.2023
Sergeant
Army National Guard
06.2003 - 01.2011
BLS, ACLS
Bachelor of Science - Nursing
Capella University
Associate’s degree - nursing
Health Career Institute
Medical Assistant -
Sanford Brown Medical
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