La'Quanza Vallery
Atlanta,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Service-focused bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software with expertise in related roles.
Overview
5
5
years of professional experience
Work History
Chef
Spice Rackz
Atlanta, GA
01.2020 - Current
- Self Employed
- Private Chef
- Cater
- Maintain consistency in quality, quantity and presentation.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Dispatcher
RDS Trucking Company
Atlanta, GA
01.2018 - 04.2020
- Directed dispatching, routing and tracking of fleet vehicles.
- Closely monitored dispatch board to triage and daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
Manager
Premiere 1
Atlanta, GA
07.2016 - 03.2017
- Accomplished multiple tasks within established.
- Onboarded new employees with training
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - Medical Assisting
Everest Institute - Marietta
Marietta, GAGED -
Mairetta High School
Marietta, GA05.2007
Skills
- Current in Culinary Trends
- Team Leadership
- Data Analysis
- Flexible and Adaptable
- Verbal and written communication
- Sales and marketing
- Strategic planning
- Good Accuracy and attention to details
References
Leander Jordan, MBA, Founder & CEO-ATL Alumni Connect
678-333-4127
Denise Boozer, Administrator - 412-708-2889
Timeline
Chef
Spice Rackz
01.2020 - Current
Dispatcher
RDS Trucking Company
01.2018 - 04.2020
Manager
Premiere 1
07.2016 - 03.2017
No Degree - Medical Assisting
Everest Institute - Marietta
GED -
Mairetta High School
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