Laquasha Hines
Kansas City,MO
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
10
10
years of professional experience
Work History
Deli Clerk
Walmart
10.2019 - 11.2023
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
Housekeeper
Del Mart Gardens
02.2016 - 07.2018
- Restocked room supplies such as facial tissues for personal touch with every job.
- Dusted picture frames and wall hangings with cloth.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Changed bed linens and collected soiled linens for cleaning.
- Polished fixtures to achieve professional shine and appearance.
Housekeeper
Sul Grave Condos
09.2013 - 03.2015
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Education
High School Diploma -
SouthWest
Kansas City, MO05.1997
Skills
- Product Recommendations
- Cleaning techniques
- Laundry Management
- Restroom detailing
- Supply Inventory Management
- Dusting furniture
- Teamwork
- Health and safety compliance
- Cleaning bathrooms
Timeline
Deli Clerk
Walmart
10.2019 - 11.2023
Housekeeper
Del Mart Gardens
02.2016 - 07.2018
Housekeeper
Sul Grave Condos
09.2013 - 03.2015
High School Diploma -
SouthWest