Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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LAQUEAL DAVIS

Hayward,CA

Summary

Demonstrates strong team building and critical decision-making abilities. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

19
19
years of professional experience

Work History

Operation Team Leader

Royal Ambulance
San Leandro
04.2023 - Current
  • Created weekly and monthly reports on team performance, productivity, and overall results achieved.
  • Conducted regular performance reviews of team members, providing feedback and coaching.
  • Analyzed operational data to identify trends and implement strategic improvements.
  • Led crisis management efforts, minimizing operational disruptions and maintaining business continuity.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Assisted in the development of budgets for operational activities.
  • Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
  • Facilitated team meetings to discuss operational challenges and brainstorm solutions.
  • Implemented customer service standards that increased client satisfaction.
  • Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
  • Maintained an up-to-date knowledge of industry trends and best practices related to operations.

Emergency Medical Technician-Basic/Critical Care Technician

Royal Ambulance
San Leandro, CA
06.2018 - Current
  • Assessed emergency situations and prioritized medical care for patients
  • Monitored patients from scene to hospital transfer while conducting in-transit care
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery
  • Documented all patient information, including the condition or injury, treatment, and medication administration.
  • Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Developed a strong rapport with other medical professionals to foster quality, efficient patient care.
  • Educated patients and their families on disease processes, medical procedures, and self-care skills.
  • Advocated for patients, ensuring their needs and preferences were communicated to the healthcare team.
  • Provided bedside care to critically ill patients including administering medications and treatments as directed by physician or nurse.
  • Performed therapeutic measures such as suctioning tracheostomy tubes, colostomy irrigations, wound dressings, bladder irrigation and catheterization.

Squad Leader/Headquarters Platoon Sergeant

U.S Army Reserve
01.2015 - 02.2023
  • Coordinated subordinate staff and developed effective transport routes and schedules to facilitate the transportation of units daily.
  • Oversaw and checked proper loading and unloading of cargo on vehicles and trailers.
  • Coordinated with freight forwarders to expedite international shipments.
  • Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
  • Educated junior infantrymen in tactics, weapons handling, and field survival skills.
  • Established security positions for night defensive operations when necessary.
  • Employed tactical maneuvers in simulation drills to enhance unit cohesion and response strategies.
  • Assisted in gathering intelligence and combat information to support troops on ground.
  • Conducted pre-combat checks and inspections of personnel equipment prior to mission execution.
  • Used active listening and effective communication to alleviate issues between personnel members.
  • Developed operational plans for assigned missions.

Motor Transportation Operator

US Army Active
01.2006 - 11.2014
  • Managed administrative duties such as tracking attendance records for drills, evaluations and other events.
  • Organized logistics requirements such as transportation, ammunition supply, medical support and communications systems.
  • Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
  • Trained and managed new recruits in tactical and combat warfare.
  • Controlled traffic and monitored gate entrances and exits, quickly responding to emergencies on base.
  • Facilitated patrol operations and led security forces team to support battlefield operations.
  • Led pre-combat checks before deployment into hostile environments.
  • Assisted in developing operational strategies for combat missions.
  • Assisted in gathering intelligence and combat information to support troops on ground.
  • Managed the preparation, loading, and securing of ammunition, weapons, medical supplies, fuel, military vehicles, construction equipment, food, and water deliveries.
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Inspected the product load for accuracy, and safely transported it around the warehouse.
  • Operated powered lift trucks, floor sweepers, pallet jacks, and forklifts safely.
  • Operated all-wheel vehicles and equipment over variety of terrain and roadways for support of combat operations.
  • Reported any incidents involving passengers or property damage to supervisors immediately.

Education

Certified Phlebotomy Technician - Phlebotomy

Contra Costa Medical Career College, Inc.
Antioch, CA
09.2019

Certified Emergency Medical Technician - Emergency Medical Technician

Merritt College
Oakland, CA
12.2017

Associate of Science - Nursing

Merritt College
Oakland, CA
05.2017

Some College (No Degree) - Africana Studies

California State University
San Francisco, CA

Skills

  • CPR and BLS certified
  • Respiratory care assessment
  • Quality assurance controls
  • Critical decision-making skills
  • Emergency response and assessment
  • Administering medication
  • Medical data acquisition
  • Triaging
  • Crisis management
  • Troubleshooting and resolution
  • Medical records review
  • Therapeutic phlebotomy
  • Critical Care Transport
  • Pediatric patient care
  • Pre-hospital care
  • Scene safety assessment
  • Behavioral emergency intervention
  • Documentation and reporting
  • Intravenous therapy
  • Advanced life support
  • Patient assessments
  • Direct patient care
  • Geriatric patient care
  • Obstetrical emergencies
  • Airway management
  • Stroke management
  • Spinal immobilization
  • Seizure management
  • Patient management
  • Emergency response
  • Medical billing
  • Claim appeals handling
  • Insurance verification
  • Medical software navigation
  • HIPAA compliance awareness
  • Medical Terminology Familiarity
  • Professionalism and ethics
  • Medical record review
  • ICD codes
  • Healthcare regulations
  • Staff training and development
  • Medical procedure proficiency
  • Clinical decision making
  • Data analysis and interpretation
  • Logistics management
  • Distribution management
  • Facility management
  • Microsoft proficiency
  • Heavy hauling
  • Hazardous Materials Endorsement
  • Superior negotiation skills
  • Safe driver
  • Strong team building skills

Accomplishments

  • Received Four Good Conduct Medals, Six Army Accommodation Medals, Six Army Achievement Medals and five Certificates of Achievements awards while serving in the U.S Army.
  • Maintained inventory control for a $200 million customer account.
  • Protective Services - Applied safety procedures and policies as outlined in Department Safety Manual.
  • Process Improvement - Created new departmental procedures manual. Assessed organizational training needs.
  • Ensured the safety of every soldier under my command at all times.

References

References available upon request.

Timeline

Operation Team Leader

Royal Ambulance
04.2023 - Current

Emergency Medical Technician-Basic/Critical Care Technician

Royal Ambulance
06.2018 - Current

Squad Leader/Headquarters Platoon Sergeant

U.S Army Reserve
01.2015 - 02.2023

Motor Transportation Operator

US Army Active
01.2006 - 11.2014

Certified Phlebotomy Technician - Phlebotomy

Contra Costa Medical Career College, Inc.

Certified Emergency Medical Technician - Emergency Medical Technician

Merritt College

Associate of Science - Nursing

Merritt College

Some College (No Degree) - Africana Studies

California State University

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LAQUEAL DAVIS