LaQue'lla Brown

Managed budgets and inspections while overseeing maintenance repairs for 36 stores.

Achieved a $14k reduction in maintenance costs through enhanced training and audit processes.

Integrated new vendors, encompassing plumbers, electricians, and HVAC technicians.

Supervised store functions, elevating efficiency by 15% through refined workforce strategies.

Transformed visual merchandising tactics, achieving a 30% increase in transaction value.

Organized management meet and greet breakfast, attracting over 60 new team members in 3 months.

Led a team of 35 employees, cultivating exceptional customer service standards.

Enhanced store reputation for impeccable service by resolving customer issues with a 90% satisfaction rate.

Achieved a 30% growth in guest basket size through effective product knowledge sharing.