Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Laquenette Lindsey

Lowndesboro,AL

Summary

To obtain employment as a Advanced Medical Support Assistant to assist in completing the program's administrative and technical requirements . High-performing, high- functioning Certified Clinical Medical Assistant with experience in a multi-physician facility and additional healthcare experience as a certified nursing assistant. Six years of clinical experience in Specialty, and hospital settings. As well as one year as Physician Clinical Team Lead. Demonstrating reliability, and the strong ability to establish rapport with patients and morale with staff, while providing quality care and an efficient work place. Authorized to work in the US for any employer

Overview

12
12
years of professional experience
1
1
Certification

Work History

Neurosurgery Team Lead

Baptist Health Neurosurgery
03.2022 - Current
  • Delegate tasks and set deadlines
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities
  • Manage and oversee 13 staff member and 6 providers
  • Referral Management
  • Order office supplies
  • Worked different stations to provide optimal coverage and meet production goals.
  • ICD 10 AND CPT codes
  • EMR systems used such as Power chart and Rev Cycle
  • Telehealth visits
  • Schedule procedures and some surgeries

Medical Assistant

UAB Multispeciality Clinic
06.2018 - 04.2023
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Obtained client medical history, medication information, symptoms, and allergies
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
  • Called and faxed pharmacies to submit prescriptions and refills

Patient Care Technician

Baptist Medical Center South
11.2017 - 06.2018
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Collected and transported specimens to prepare for lab testing
  • Supported patient admissions, discharges, and transfers to promote team productivity
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
  • Organized and replenished unit supplies to maintain team readiness for expected demands
  • Answered patient assistance calls, assessed needs, and offered qualified support

Home Health Aide/Certified Nursing Assistant

Home Health
05.2015 - 06.2018
  • Sanitize and clean patients areas and change bed sheets
  • Examine patient for bruises, blood in urine, or other injuries
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness
  • Traveled to clients' homes to complete healthcare services and promote continuity of care
  • Administered medication as directed by physician
  • Provided transportation and appointments management

Medical Assistant Externship

Montgomery Primary Medicine & Associates
03.2018 - 05.2018
  • Welcomed patients and inquired about wellbeing since last treatment
  • Collected histories, vitals, and current complaints via patient interviews
  • Obtained client medical history, medication information, symptoms, and allergies
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment
  • Provided patient education to improve understanding and self-care
  • Assisted with medical research projects to apply and expand knowledge
  • Sought feedback and guidance from supervisors to continuously improve performance

Front End Supervisor/Cash Handler

Ross Dress for Less
02.2012 - 02.2018
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Trained team members in successful strategies to meet operational and sales targets
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply

Education

Certificate in Nursing -

Herzing University
03.2020

Associates in Applied Science - Medical Assisting

Trenholm State Technical College
Montgomery, Alabama
05.2018

High School Diploma -

Central High School
Hayneville, Al
05.2007

Skills

  • HIPPA
  • Team management
  • EMR
  • Patient Care
  • Scheduling
  • Medical Records
  • EKG
  • Phlebotomy
  • CPR Certified
  • Microsoft Word
  • Triage
  • Hospital Experience
  • Medical Terminology
  • Medical Billing
  • Fundamental of Nursing
  • Communications & Critical thinking
  • Knowledge in office task and duties
  • Type 50 words min

Certification

Certified Nursing Assistant (CNA) August 2010 to May 2011 Certified Clinical Medical Assistant (CCMA) CPR Certification CPR Certification

References

Tamaya Rudolph 

334-313-2768

Chasiti17@gmail.com

Registered ER Nurse


Jazmine Harris 

334-799-7402

Jazharris90@gmail.com

Physician Clinical Team Lead 


Roberta Dunham

509-322-7915

RTDunham@baptistfirst.org

RN Physician Clinical Team Lead


Ashley Powell 

334-740-7367

AMPowell@baptistfirst.org 

Neurosurgery Nurse Practitioner, CRNP 

Timeline

Neurosurgery Team Lead

Baptist Health Neurosurgery
03.2022 - Current

Medical Assistant

UAB Multispeciality Clinic
06.2018 - 04.2023

Medical Assistant Externship

Montgomery Primary Medicine & Associates
03.2018 - 05.2018

Patient Care Technician

Baptist Medical Center South
11.2017 - 06.2018

Home Health Aide/Certified Nursing Assistant

Home Health
05.2015 - 06.2018

Front End Supervisor/Cash Handler

Ross Dress for Less
02.2012 - 02.2018

Certificate in Nursing -

Herzing University

Associates in Applied Science - Medical Assisting

Trenholm State Technical College

High School Diploma -

Central High School

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Laquenette Lindsey