LaQuessa Batts
Auditor
Texarkana,AR
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Day Care Worker/Teacher's Assistant
Kinder Kollege
2401 Summerhill Rd
05.2024 - Current
- Ensured timely administration of medication, following strict protocols to maintain patient safety.
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
Front Desk Night Auditor
TownePlace Suites By Marriott
5020 N Cowhorn Creek
05.2019 - Current
- Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
- Kept accounts in balance and ran daily reports to verify totals.
- Ran daily, weekly and monthly reports to close day and meet objectives.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Logged wake-up call requests and set up automatic rings in system.
- Managed reservations accurately, preventing overbooking situations and guaranteeing smooth guest arrivals.
- Supported daytime staff by preparing necessary reports and documents for seamless shift transitions.
- Performed nightly updates to room charges and rates.
- Communicated effectively with other departments such as housekeeping, maintenance, and food and beverage services to meet guest needs efficiently.
- Assisted in maintaining a clean and welcoming front desk area, enhancing the guest experience.
- Maintained updated knowledge of hotel policies and procedures to provide accurate information to guests at all times.
- Improved guest satisfaction by efficiently handling check-ins and check-outs during overnight shifts.
- Maintained strong relationships with returning guests by providing personalized service and attending to their specific needs during overnight stays.
- Performed regular property walkthroughs during the night shift, addressing any safety hazards or cleanliness concerns.
- Documented accounts and logs throughout shift to keep up with requirements.
Cashier/Sales Assistant
Road Runner Store
5720 Four States Parkway Texarkana, AR
08.2015 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
Daycare Worker
Precious Ones Daycare
1602 Garland Avenue Texarkana, AR 71854
04.2008 - 01.2015
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Meticulously sanitized toys and play equipment.
- Distributed food, napkins, and beverages in preparation for snack time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Encouraged good behaviors using positive reinforcement methods.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
- Maintained child-friendly environment with access to outdoor activities.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
Cashier/Retail Customer Service Associate
Walmart
133 Arkansas Bvld. Texarkana, AR 71854
11.2000 - 02.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Daycare Worker/Teacher Helper
The Holly Tree/ A Learning Connection
4016 Jefferson Av. Texarkana, AR 71854
07.1996 - 12.2000
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Meticulously sanitized toys and play equipment.
- Distributed food, napkins, and beverages in preparation for snack time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Encouraged good behaviors using positive reinforcement methods.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Maintained child-friendly environment with access to outdoor activities.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Maintained effective schedule balance between rest periods, active play, and instruction.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ06.2026
Associate of Science - Early Childhood Education
University of Arkansas Community College-Hope
Hope, AR05.2022
Bachelor of Science - Early Childhood Education
Henderson State University
Arkadelphia, AR08.1996
Skills
- Meal Preparation
- Housekeeping tasks
- Behavioral support
- Compassionate Care
- Client Confidentiality
- Cultural Sensitivity
- Recreational Activities
- Multitasking and Organization
- First aid and safety
- Time Management
Accomplishments
- Supervised team of 15 staff members.
- Achieved CDA by completing class with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Day Care Worker/Teacher's Assistant
Kinder Kollege
05.2024 - Current
Front Desk Night Auditor
TownePlace Suites By Marriott
05.2019 - Current
Cashier/Sales Assistant
Road Runner Store
08.2015 - 02.2020
Daycare Worker
Precious Ones Daycare
04.2008 - 01.2015
Cashier/Retail Customer Service Associate
Walmart
11.2000 - 02.2008
Daycare Worker/Teacher Helper
The Holly Tree/ A Learning Connection
07.1996 - 12.2000
Bachelor of Science - Business Administration And Management
University of Phoenix
Associate of Science - Early Childhood Education
University of Arkansas Community College-Hope
Bachelor of Science - Early Childhood Education
Henderson State University