LaQuessia Dorsey
Ridgeland,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Dispatcher
Transdev Transportation
05.2022 - Current
- Directed dispatching, routing and tracking of 10 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 200 daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Data Entry Specialist
CDC Foundation
09.2021 - 05.2022
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Reviewed completed work for compliance with regulations.
Freight Agent
TRISTAR
01.2020 - 05.2022
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Entered shipping information into computer system and estimated freight and postal rates.
Payroll Clerk
Census Bureau
07.2020 - 01.2021
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Quality Assurance
FedEx
01.2018 - 08.2020
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Monitored product standards and quality-control programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
Education
Certified Freight Agent - Transportation
Holmes Community College
Goodman, MS05.2019
Associate of Arts - Business Administration
Hinds Community College
Raymond, MS05.2007
High School Diploma -
Greenville High School
Greenville, MS05.2005
Skills
- Updating Logs
- Delivery Procedures
- Microsoft PowerPoint
- Scheduling Software
- Microsoft Word
- Email Software
- Microsoft Windows
- Customer Service
- Track Shipments
Timeline
Dispatcher
Transdev Transportation
05.2022 - Current
Data Entry Specialist
CDC Foundation
09.2021 - 05.2022
Payroll Clerk
Census Bureau
07.2020 - 01.2021
Freight Agent
TRISTAR
01.2020 - 05.2022
Quality Assurance
FedEx
01.2018 - 08.2020
Certified Freight Agent - Transportation
Holmes Community College
Associate of Arts - Business Administration
Hinds Community College
High School Diploma -
Greenville High School
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