Laquetta Jasper
Riverside,CA
Summary
Dedicated and compassionate professional with extensive experience in security operations, customer service, team leadership and conflict resolution. Skilled in crisis intervention and case documentation. Passionate about assisting individuals in need by connecting them with essential resources and support services. Adept at problem solving and working in fast paced environments while maintaining professionalism and empathy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer Supervisor
Marksman Security
04.2022 - Current
- Supervise and train employees, enuring a safe and structured work environment.
- Manage conflict resolution between staff and clients, demonstrating strong interpersonal skills.
- Provide assistance and guidance to individuals in need, maintaining professionalism under pressure.
- Communicate effectively with management and HR to address employee concerns .
Security Officer
Allied Universal Security Services
08.2020 - 02.2022
- Assisted individuals by providing information, support, and ensuring a secure environment.
- Maintained detailed reports on incidents, demonstrating strong documentation and organizational skills.
- Reported suspicious activity and supported crisis response efforts.
Barista/Cashier
Cafe Zeta
06.2015 - 05.2018
- Provided excellent customer service in a fast-paced cafe environment.
- Prepared and served a variety of beverages, ensuring quality and consistency.
- Managed financial transactions with accuracy and integrity.
- Maintained cleanliness and organization of the cafe while handling transactions efficiently.
- Provided high-quality customer service handling inquiries and resolving concerns.
Education
High School Diploma -
Upland High School
Upland, CA06-2013
Skills
- Security management
- Report writing
- Friendly and outgoing
- Customer assistance
- Strong communication and interpersonal skills
- Crisis intervention and conflict resolution
Certification
- Firearms Proficiency Certification – Various State Police Academies or Authorized Entities.
- Crisis Prevention Institute Nonviolent Crisis Intervention Training Program Certificate – Crisis Prevention Institute.
Timeline
Security Officer Supervisor
Marksman Security
04.2022 - Current
Security Officer
Allied Universal Security Services
08.2020 - 02.2022
Barista/Cashier
Cafe Zeta
06.2015 - 05.2018
High School Diploma -
Upland High School