LaQuietta Collins

• Monitor and assess patients with cardiovascular conditions
• Administer medications, including cardiac drugs and IV therapies
• Assist with diagnostic tests such as EKGs, stress tests, and echocardiograms
• Provide post-operative care for patients recovering from heart surgeries
• Educate patients on heart disease management, lifestyle changes, and medication adherence
• Collaborate with cardiologists, surgeons, and other healthcare professionals to develop treatment plans
• Respond to cardiac emergencies, including performing CPR and using defibrillators
• Document patient progress and maintain accurate medical records

• Develop and start up Hospice Program by developing policies and procedures in accordance to Medicare guidelines in order to obtain Medicare Certification number and CHAP Accreditation
• Responsible for developing a Hospice Interdisciplinary Team to provide patient care safely
• Creating an EPP in accordance to CHAP requirements
• Responsible for performing Patient care, On-call visits, and triage
• Administrative duties consist of organizing and directing operational functions, including clinical management, budgeting, and monitoring progress toward operational and strategic goals
• Recommending and implementing changes as required
• Ensure employment of qualified staff to ensure there is always sufficient staff to provide quality care
• Oversee ongoing staff education and evaluations, including orientation, training, pharmacology, competency evaluation, and performance improvement
• Supervise Quality Assurance Improvement Plans and manage conflict and complaint resolution

• Serves as the site manager overseeing the nursing staff
• Responsible for the day-to-day activities within a designated vaccination site including designation of assignments, answering clinical inquiries or concerns, and making decisions based on the need of the vaccine clinic site, personnel, and community
• Responsible for maintaining the on-site nurse staff schedules and ensuring that daily shift assignments are filled
• Ensure paperwork is accurately completed and submitted by the Vaccinator's and other staff daily

• Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
• Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
• Serves as the site manager overseeing the nursing staff
• Responsible for the day-to-day activities within a designated vaccination site including designation of assignments, answering clinical inquiries or concerns, and making decisions based on the need of the vaccine clinic site, personnel, and community
• Responsible for maintaining the on-site nurse staff schedules and ensuring that daily shift assignments are filled
• Ensure paperwork is accurately completed and submitted by the Vaccinator's and other staff daily

• Fully managed caseload of up to 6 COVID-19-positive patients at a time, overseeing treatments as well as management of comorbidities (high blood pressure; heart, liver, and kidney disease; COPD, and obesity)
• Ensured compliance with CDC and all state, federal, and facility regulations for infectious disease management, including PPE, disinfection/sanitization, donning, and doffing PPE
• Coordinated extensively with as many as 4 physicians and partnering critical care teams, including pulmonology, ICU, nephrology, cardiology, physical and respiratory therapy, and case management
• Directed and supervised activities of up to two nurses' aides per shift
• Tracked baseline and ongoing blood pressure, temperature, cardio-pulmonary functioning, IV/fluids, pharmacology, and urine output
• Studied patient notes from prior shifts, verified and prepared medications, and reviewed lab results and apprised physician staff of critical developments/results, documenting new and revised treatment plans

Served as primary go-to resource and SME (subject matter expert) for all executive-level (C-Suite) administration from the NYC Health + Hospitals System. Set entire framework, policies, and procedures for infectious disease control and A-to-Z facilities management. Coordinated extensively with documentation teams to create replicable rollout programs to launch in other cities.

Program Development & Administrative Operations

- Advised hotel and hospital system operations staff on proper setup of rooms for infectious disease control, including management of all medication administration, linens, food service, trash, and sanitation.

Leveraged prior emergency response protocols used in Hurricane Sandy to establish COVID-19 conversion program.

Educated and consulted with conversion teams on establishment of negative air-pressure and sealing of doors to minimize airborne contaminants.

Secured approval for in-house COVID testing, reducing external lab costs and improving efficiency.

Managed continual count of disposable PPE, forecasting needs and performing ongoing analysis of actual use of inventory/equipment to ensure continual availability of supplies.

Designed setup of nursing stations for specific equipment, medications, supplies, and disinfectants as well as requirements and protocols for healthcare staff behaviors, including routine assessment of temperatures, check in/check out, housing, and health.

Managed 20 calls per week from surrounding hospitals, making determinations on admittance to quarantine facility. Screened all incoming patients, assessing co-

eless Services (DHS). Partnered with social workers to deal with patient mental health, behavioral issues, drug, alcohol, and addiction concern

• Educated and introduced patients to hospice care services, providing compassionate support and advisement in integration into the hospice system
• Served as principal go-to resource assigned to OU Medical Center, OU Family Medicine, Normal Regional Hospital, Alliance Midwest, and Stephenson Cancer Center
• Led all admission operations and coordinated with as many as 20 case managers to onboard new patients
• Provided public relations layer to increase awareness of Crossroads Hospice services and secure solid referral networks
• Delivered ≈ 25 in-service presentations per year in hospitals and clinics, educating as many as 50 LPNs, RNs, PAs, CNAs, MDs, DOs, and case managers on hospice services, policies, procedures, partnership benefits, and appropriate timing for referrals
• Served as Crossroads Hospice Representative for OU Medicine in Midwest City's local PAC (preferred provider group)
• Assisted as many as 30 new patients per month, coordinating between medical teams, physicians, home health, family members, mental health professionals, and legal counsel
• Established care plans and transition strategies, recruiting support of key patient care personnel
• Provided extensive counseling to patients and assisted with end-of-life decisions

• Supported up to 4 specialty physicians, 4 nurse aids, and 6 patients at a time ranging from stable to critical, covering general health, surgery, and chronically ill patients
• Provided continuous patient care addressing wide array of patient conditions
• Administered medications, breathing treatments, vital checks, wound care, and examined surgical sites for signs of infection
• Managed admissions and discharges from hospital, providing home care and follow up instructions

• Performed health assessments to determine personalized L&D treatment plans, including ongoing analysis of labor progression, fetal monitoring, prenatal and postnatal care
• Set up monitoring telemetry/ultrasound for both the patient and fetus and rapidly addressed problematic changes in heart rates
• Placed IVs, performed phlebotomy functions as required, tracked patient physiology, and administered medications for labor induction (Pitocin, MgSO4), pain, hypertension (HTN protocols), and glucose levels
• Assisted with newborns' care, including Apgar assessments, cleaning, weighing, IV placement, fetal alcohol and abstinence syndrome, and emergency response
• Tracked/managed qualitative blood loss (QBL) and managed postpartum hemorrhage (PPH)

• Oversaw end-to-end patient care, including management of symptoms, medical treatments, patient, and family education
• Coordinated administratively with specialty physicians, hospital administrators, insurance providers, and family
• Managed a caseload of up to 12 patients per month receiving in-home hospice services
• Performed 24 to 48-hour vigils and assisted patients in end-of-life (EOL) planning
• Provided compassionate counseling to both patients and family
• Coordinated with as many as 4 physicians, case managers, social workers, chaplains, nurses, nursing assistants, and aids
• Managed 1:4 on-call schedule