LAQUINTA KING
Learning & Development Manager
Atlanta,GA
Summary
Talented Learning & Development Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
National Learning & Development Manager
Inland Investment Real Estate Services, Inc
Chicago , IL
2023.01 - Current
- Planned and monitored implementation of technology-based learning programs.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Developed workforce training programs to improve organizational efficiency.
- Designed course materials and supported implementation.
- Delivered private instruction to adult learners in variety of fields on leadership development, professional writing, business communication and delivery of proposals and presentations.
- Facilitated virtual, in-person and blended learning sessions.
- Developed job-specific competencies and performance standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Trained and mentored over 100 plus new personnel hired to fulfill various roles.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Provided coaching and mentoring to employees.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
REGIONAL TRAINER
INLAND INVESTMENT REAL ESTATE SERVICES, INC
2017.07 - Current
- Optimized training curriculum with team exercises, group discussions and lectures.
- Participated in business improvement groups to capture information and feedback for topic delivery and training mandates.
- Partnered with management to conduct individual training needs analysis for required coaching and training.
- Delivered training to over 500 staff members and quality assurance teams while managing employees to maximize performance.
- Supported leadership by participating in team meetings and workshops to identify process improvements and quality measures for Leasing & Sales training.
- Improved training program effectiveness while monitoring, evaluating and recording initiatives to deliver management feedback for corrective action planning.
- Leveraged industry trends to deliver up-to-date training.
- Authored new training packages while automating online training systems to streamline team sharing.
- Created online training module suites to implement into primary training tools for new employees.
- Facilitated virtual, in-person and blended learning sessions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Developed and implemented successful onboarding program.
- Provided coaching and mentoring to employees.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
Education
DIPLOMA - ACADEMY
SOUTHERN CHRISTIAN
BACHELOR'S DEGREE - BUSINESS MANAGEMENT
TROY UNIVERSITY
Skills
- Authoring (course creation in LMS systems)
- New Hire Orientation
- Learning and Development
- Company Policy Compliance
- Instructional Techniques
- Employee Performance Reviews
- Client Retention
- Business Needs Analysis
- Video Conferencing
- Production Processes
- Workforce Improvements
- Online Training
- Live Sessions
- Adult Learning Theories
- Educational Materials
- Standard Operating Procedures Proficient
- Program Leadership
- Develop Training Programs
- Providing Feedback
- Client Needs Assessment
- Training Manuals and Materials
- Improve Job Skills
- Focus Group Management
- Orientation Sessions
- Employee Surveying
- Building Materials
- Curriculum Design
- Team-Building Activities
- Talent Recruiting
- Facilitate Group Discussions
- Participant Recruitment and Placement
Certification
ATD ( Association for Talent Development) Training Certificate
ATD ( Association for Talent Development) Training & Facilitation
Timeline
National Learning & Development Manager
Inland Investment Real Estate Services, Inc
2023.01 - Current
REGIONAL TRAINER
INLAND INVESTMENT REAL ESTATE SERVICES, INC
2017.07 - Current
DIPLOMA - ACADEMY
SOUTHERN CHRISTIAN
BACHELOR'S DEGREE - BUSINESS MANAGEMENT
TROY UNIVERSITY
ATD ( Association for Talent Development) Training Certificate
ATD ( Association for Talent Development) Training & Facilitation
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