Professional Summary
Overview
Work History
Education
Skills
Timeline

Laquinton Frierson

Loves Travel Stop
Columbia,TN
6
years of professional experience

Dynamic Assistant Manager with expertise in team leadership, decision-making, and operations management. Proven track record in enhancing service quality and optimizing employee performance for improved customer satisfaction.

Work History

Assistant Manager (Acting G.M.)

6 Years 6 Months
Loves Travel Stop | 02.2020 - Current

I'm currently acting in the General Management position.

  • Led team in daily operations, ensuring compliance with company policies and procedures.
  • Mentored staff to enhance service quality and operational efficiency across all shifts.
  • Monitored employee performance, providing constructive feedback to support professional development.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitor cash intake and deposit records.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Scheduled staff shifts to ensure proper coverage during peak hours without exceeding labor budgets.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

No Degree - Freestate Challenge Military Youth Core

Central High | Columbia, TN | 06-1996

Skills

Customer service
Money handling
Team leadership
Decision-making
Task delegation
Employee scheduling
Operations management

Timeline

Assistant Manager (Acting G.M.)

Loves Travel Stop
02.2020 - CurrentRead More

Central High

No Degree from Freestate Challenge Military Youth Core
Read More
Laquinton Frierson