LaQuinton Hill
Searcy,AR
Summary
As you can see, I have a range of experiences across various fields. I am a quick learner and am always willing to learn new things when the opportunity arises. I’m not afraid to get my hands dirty or to ask questions. I strive to deliver the highest quality service not only to the company, but also to those who surround me. With my strong communication, problem-solving skills, and dedication, I can assure you that I can bring a lot to the table. I hope to pursue the best future with a company/team.
Overview
7
7
years of professional experience
Work History
Locomotive Driver
Velocity Rail Solutions
Marion, AR
12.2023 - Current
- Operated locomotive safely, adhering to all regulatory and safety protocols.
- Operated and maintained technical equipment to ensure optimal performance and safety standards.
- Diagnosed and resolved mechanical issues, improving equipment reliability and efficiency.
- Conducted routine inspections and preventive maintenance on tools and systems to minimize downtime.
- Documented service records accurately, ensuring compliance with industry regulations and standards.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Help Desk Support Specialist
Greenway Equipment
Weiner, AR
08.2022 - 08.2023
- Troubleshot and resolved technical issues for users across multiple platforms.
- Provided timely support through ticketing systems, enhancing user satisfaction.
- Documented solutions and created knowledge base articles for common problems.
- Assisted in onboarding new employees with IT setups and training sessions.
- Conducted follow-ups with users to ensure effective resolution of reported issues.
- Utilized remote desktop tools to diagnose and fix client software problems efficiently.
- Built strong relationships with clients through excellent communication skills and empathy toward their technical challenges.
- Configured hardware, devices, and software to set up work stations for employees.
Fiber Optic Technician
Critical Edge
Jonesboro, AR
08.2021 - 08.2022
- Installed and terminated fiber optic cables to ensure optimal signal quality.
- Conducted routine maintenance and troubleshooting on fiber optic networks to enhance reliability.
- Utilized fusion splicing techniques to connect fibers, improving system performance.
- Assisted in training new technicians on safe handling and installation practices for fiber optics.
- Documented installation processes and service records for compliance and future reference.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Scale House Operator
Erwin Keith
Wynne, AR
05.2018 - 12.2020
- Operated scale house equipment to ensure accurate vehicle weighing and data entry.
- Monitored incoming and outgoing material flows to maintain compliance with operational standards.
- Coordinated with drivers to facilitate efficient loading and unloading processes.
- Maintained detailed records of transactions, ensuring accuracy in weight measurements and billing information.
- Operated weigh scales and issued tickets when necessary.
- Complied with safety regulations to avoid potential injuries and support company goals.
Education
High School Diploma -
Cross County New Tech High
Cherry Valley, ARAssociate of Science - Computer Information Systems
Southern Arkansas University Tech
Camden, AR05-2020
Skills
- Safety procedures
- Microsoft office
- Customer service
- Time management
- Data entry
- Document management
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Computer assembly
- Computer troubleshooting
- Installation and repair
- System diagnostics
- Etc
Timeline
Locomotive Driver
Velocity Rail Solutions
12.2023 - Current
Help Desk Support Specialist
Greenway Equipment
08.2022 - 08.2023
Fiber Optic Technician
Critical Edge
08.2021 - 08.2022
Scale House Operator
Erwin Keith
05.2018 - 12.2020
High School Diploma -
Cross County New Tech High
Associate of Science - Computer Information Systems
Southern Arkansas University Tech