LaQuise Colbert

• Ensure the accuracy of full-cycle multi-state payroll for US based employees through processing, reconciliation, and validation.
• Managed COVID-19 related leave of absences payments and offered consultation, adhering to CARES and FCRA Act.
• Provide exceptional customer service to all internal and external stakeholders.
• Conducted monthly variance analyses for payroll-related expenses, including bonuses, commissions, severance pay, salaries/overtime, health benefits, and employer-paid taxes to ensure consistency and detect anomalies.
• Oversaw off cycle payrolls such as equity payrolls and terminations.
• Responsible for managing new state registrations and conducting audits on received notifications from ADP and tax reporting agencies.
• Maintained consistency in the reconciliation of assigned payroll accounts at different intervals (monthly, quarterly, and yearly).
• Updated payroll processing guides as needed and identified new procedures

• Developed and implemented global payroll policies and procedures.
• Created and maintained controls to ensure accuracy of payroll data.
• Resolved escalated and complex pay issues on a timely basis.
• Maintained compliance with all applicable federal, state, local laws, regulations, and reporting requirements related to payroll operations.
• Identified opportunities for process improvements that would increase efficiencies across multiple countries and regions.
• Provided support to Human Resources team regarding changes in salary rates, deductions, taxes.
• Performed periodic reconciliations between general ledger accounts used by Payroll department.
• Coordinated training sessions for staff members on topics related to global payroll operations.
• Oversaw the management and development of a payroll team consisting of a Payroll Accountant and SR Payroll Specialist; provided guidance in terms of workload distribution, assignment prioritization, and performance evaluation.
• Analyzed payroll-related expenses for bonuses, commissions paid out along with severance pay as well as salaries/overtime payments. Evaluated health benefits provided to employees and assessed equity (RSUs/ISOs). Conducted thorough variance analyses both monthly month-to-month and year-to-year to maintain consistency while identifying any irregularities.

• Delivered comprehensive full-cycle payroll services and HR management support to both domestic and international employees across various locations such as GMBH, EMEA, Spain, and APAC.
• Successfully implemented a seamless transition from outdated systems to new technology platforms for payroll, HRIS, performance management, and recruiting. Reduced paperwork processing time by 50%, enhanced data entry accuracy, and provided essential ad hoc reports for making hiring and human resources-related decisions.
• Diversified skills by writing audit materials and narratives for corporate payroll, human resources, and recruiting programs.

Enlisted as a full-time consultant while completing my master's degree in human resources management. Worked closely with clients to establish effective payroll strategies, managed all aspects of human resource operations, and develop comprehensive systems for improved organizational performance. Projects included:

• Robert Half Internationals (Accountemps) – San Francisco, CA

(7/2013 to 9/2014) Payroll Consultant

Identified system set-up errors, recommending changes to upper management that enhanced workflow in the payroll, accounting, and HR department.

• Stephen James & Associates – San Francisco, CA (10/2012 to 7/2013)
Payroll / Human Resources Consultant

Coordinated and directed overall payroll and HR activities for diverse medical staff, implementing policies and procedures. Managed accurate bi-weekly payroll processing for salaried and hourly employees. Oversaw benefit administration, enrollment, tracking, auditing invoices, while participating in software enhancements.

• The Community Church - Oakland, CA (1/2011 TO 10/2012)
Office Manager

Handled all HR responsibilities including payroll management, grant writing and budgeting. Provided supervision to organization leaders and managed assignments for clerical staff along with volunteers and community service workers.

• Managed payroll and human resource activities to ensure compliance with state and federal regulations. Administered full-cycle bi-weekly payroll for 500 employees. Oversaw 401K plan administration and all health and welfare benefits for the entire company, including creating ad hoc reports for management team and accounting department.
• Successfully completed two major payroll and HRIS implementations, creating a paperless environment and reducing paper transactions by 95%, while meeting record time deadlines as project manager.
• Achieved a notable 50% decrease in employees' turnover by creating a specialized training curriculum for department managers, retail store managers, and supervisors emphasizing compliance with HR laws, efficient payroll handling techniques, new hire policies and procedures along with successful strategies for onboarding.

• Conducted seniority audits for union workers in accordance with collective bargaining agreements to determine their priority dates and hours for various purposes, including RIF, ETO, and job bidding.
• Aided in resolving queries from union members pertaining to seniority dates, deductions of union dues, and terms of the union contracts
• Created communication materials for new hire onboarding processes.
• Developed strategies to improve employee relations through team building activities and workshops.