Laquisha Crump
Yonkers,NY
Summary
Accomplished Direct Support Professional with a proven track record at Ferncliff Manor, enhancing client wellness and safety. Expert in compassionate caregiving and client support, with a knack for organization and crisis intervention. Achieved increased positive feedback through culinary creativity and meticulous care in educational settings. Skilled in customer service, ensuring high-quality outcomes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Ferncliff Manor
09.2021 - 03.2023
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Childcare Assistant Teacher
The Learning Experience
02.2019 - 03.2020
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
Culinary Assistant
Stew Leonard's
04.2019 - 09.2019
- Supported head chef in menu development, resulting in increased positive customer feedback.
- Enhanced guest satisfaction by creating visually appealing and delicious dishes according to established recipes.
- Participated in weekly inventory checks and ordering processes, ensuring the availability of necessary ingredients for daily operations.
- Upheld high-quality presentation standards for each dish served, contributing to a consistently memorable dining experience for guests.
Title Clerk
New York State Department of Motor Vehicles
06.2016 - 09.2016
- Entered title and vehicle information into database.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Calculated and remitted state sales tax, service, and other charges.
Education
High School Diploma -
Lincoln High School
Yonkers, NY06.2014
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Cash Handling
- Customer Service
- Organization
Timeline
Direct Support Professional
Ferncliff Manor
09.2021 - 03.2023
Culinary Assistant
Stew Leonard's
04.2019 - 09.2019
Childcare Assistant Teacher
The Learning Experience
02.2019 - 03.2020
Title Clerk
New York State Department of Motor Vehicles
06.2016 - 09.2016
High School Diploma -
Lincoln High School
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