Laquisha Douresseaux
Cankton,Louisiana
Summary
High-energy [Industry] professional eager to contribute skills and experience to a new and challenging role. Dedicated team member with excellent communication skills and a pleasant demeanor. When counting cash to balance the cash drawer, be meticulous and quick. Good listening skills combined with a detail-oriented and attentive nature. Efficient at accurately and quickly processing payments. Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification. Problem-solver with experience in customer service. By promoting current deals, we were able to increase sales.
Overview
22
22
years of professional experience
Work History
Cashier
Menard's Cajun Grocery
06.2020 - Current
- Credit cards, checks, gift cards, and coupons were all processed by me
- Educated customers about [Type] promotions to increase sales
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Trained team members to work as cashiers in accordance with company policies and procedures
- Helped customers by answering their questions and completing their requests
Store Manager
Cato Fashion
05.2013 - 04.2018
- Manage point-of-sale systems, focusing on accuracy and efficiency
- Generated repeat business through excellent customer service
- Was in charge of the [Type] start-up's daily operations, which included staffing and training, [Type] compliance, inventory control, and financial functions
- Counted cash drawers and made bank deposits
- Built a new store from the ground up by hiring and training a capable team
- Increased sales by creating and analyzing weekly inventory reports
- I'm establishing a loyal customer base
- Was in charge of vendor selection and relationships in order to ensure the best pricing and on-time delivery of items like [Type] and [Type]
- Meet or exceed store sales and profit targets by inspiring consumer loyalty
- Hired staff members who brought talent, enthusiasm, and experience to an already talented team of [Job Title]s by recruiting, interviewing, and hiring them
Shift manager
McDonald's
09.2002 - 05.2013
- Achieved a significant [Result] by making proactive decisions based on market expertise and business knowledge
- Kept the [Type] and [Type] areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement
- Increased team productivity and efficiency by utilizing top-tier [Skill] and [Skill] abilities
- Ensured that employees were productive and on task in order to meet business and customer needs
- Dealt with all customer service issues courteously and in accordance with company policies
- Trained [number] new salespeople each quarter
- Was in charge of answering customer questions about merchandise and pricing
- Maintained a calm demeanor throughout periods of high volume or unusual events in order to keep the store running smoothly and set a good example for the shift team
- Trained and mentored new employees to maximize team performance
Education
High School -
Rayne High School
Rayne, LA05.2003
Skills
- High volume transactions
- Customer direction
- Computer literate
- Cash drawer balancing
- Shelf-cleaning
- Excellent verbal communication
- Heavy lifting
- Money management
- Customer service
- Cash Handling
- Cleaning and sanitizing
- Store merchandise handling
- Store cleanliness and appearance
- [Product or Service] upselling
- Sales
- Advertising
- Refunds and exchanges
Timeline
Cashier
Menard's Cajun Grocery
06.2020 - Current
Store Manager
Cato Fashion
05.2013 - 04.2018
Shift manager
McDonald's
09.2002 - 05.2013
High School -
Rayne High School
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