Laquisha Douresseaux
Cankton,Louisiana
Summary
High-energy [Industry] professional eager to contribute skills and experience to a new and challenging role. Dedicated team member with excellent communication skills and a pleasant demeanor. When counting cash to balance the cash drawer, be meticulous and quick. Good listening skills combined with a detail-oriented and attentive nature. Efficient at accurately and quickly processing payments. Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification. Problem-solver with experience in customer service. By promoting current deals, we were able to increase sales.
Overview
22
22
years of professional experience
Work History
Cashier
Menard's Cajun Grocery
Duson, LA, US
06.2020 - Current
- Credit cards, checks, gift cards, and coupons were all processed by me
- Educated customers about [Type] promotions to increase sales
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Trained team members to work as cashiers in accordance with company policies and procedures
- Helped customers by answering their questions and completing their requests
Store Manager
Cato Fashion
Opelousas, LA, US
05.2013 - 04.2018
- Manage point-of-sale systems, focusing on accuracy and efficiency
- Generated repeat business through excellent customer service
- Was in charge of the [Type] start-up's daily operations, which included staffing and training, [Type] compliance, inventory control, and financial functions
- Counted cash drawers and made bank deposits
- Built a new store from the ground up by hiring and training a capable team
- Increased sales by creating and analyzing weekly inventory reports
- I'm establishing a loyal customer base
- Was in charge of vendor selection and relationships in order to ensure the best pricing and on-time delivery of items like [Type] and [Type]
- Meet or exceed store sales and profit targets by inspiring consumer loyalty
- Hired staff members who brought talent, enthusiasm, and experience to an already talented team of [Job Title]s by recruiting, interviewing, and hiring them
Shift manager
McDonald's
Rayne, LA, US
09.2002 - 05.2013
- Achieved a significant [Result] by making proactive decisions based on market expertise and business knowledge
- Kept the [Type] and [Type] areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement
- Increased team productivity and efficiency by utilizing top-tier [Skill] and [Skill] abilities
- Ensured that employees were productive and on task in order to meet business and customer needs
- Dealt with all customer service issues courteously and in accordance with company policies
- Trained [number] new salespeople each quarter
- Was in charge of answering customer questions about merchandise and pricing
- Maintained a calm demeanor throughout periods of high volume or unusual events in order to keep the store running smoothly and set a good example for the shift team
- Trained and mentored new employees to maximize team performance
Education
High School -
Rayne High School
Rayne, LA05.2003
Skills
- High volume transactions
- Customer direction
- Computer literate
- Cash drawer balancing
- Shelf-cleaning
- Excellent verbal communication
- Heavy lifting
- Money management
- Customer service
- Cash Handling
- Cleaning and sanitizing
- Store merchandise handling
- Store cleanliness and appearance
- [Product or Service] upselling
- Sales
- Advertising
- Refunds and exchanges
Timeline
Cashier
Menard's Cajun Grocery
06.2020 - Current
Store Manager
Cato Fashion
05.2013 - 04.2018
Shift manager
McDonald's
09.2002 - 05.2013
High School -
Rayne High School