La'quisha Gooden
South Bay,FL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
Work History
CNA/CMT
Zinnia Health
08.2023 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
CNA
Morselife Homecare
03.2023 - 07.2023
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Sales Consultant
Xfinity Comcast
08.2018 - 02.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
No Degree -
Palm Beach State College
Belle Glade, FL01.2018
No Degree - Medical Assisting
Medical Institute of Palm Beach
Lake Worth, FL08.2014
High School Diploma -
Glades Central H.S. Adult Education
Belle Glade, FL05.2012
Skills
- Compassionate Communication
- Complex Problem-Solving
- Direct Patient Care
- Observing Responses
- Medical Terminology Knowledge
- Transporting Patients
- Patient Relations
- Collecting Vital Signs
- Preparing Meals
- Light Housekeeping
Timeline
CNA/CMT
Zinnia Health
08.2023 - Current
CNA
Morselife Homecare
03.2023 - 07.2023
Sales Consultant
Xfinity Comcast
08.2018 - 02.2023
No Degree -
Palm Beach State College
No Degree - Medical Assisting
Medical Institute of Palm Beach
High School Diploma -
Glades Central H.S. Adult Education
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