LaQuisha Harris
Tuscaloosa,AL
Summary
Proven track record in enhancing operational efficiency at Aspire Physical Recovery of West Alabama, demonstrating exceptional file organization and office management skills. Adept at fostering teamwork and collaboration, I've significantly contributed to creating a positive work environment. Approach prioritizes results, leveraging data entry expertise and problem-solving abilities to meet and exceed employer expectations. Personable Business Office Assistant with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping.
Overview
7
7
years of professional experience
Work History
Business Office Assistant
Aspire Physical Recovery of West Alabama
01.2024 - Current
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Developed correspondence letters, memos, and emails.
- Contributed to an positive work environment by greeting visitors professionally, managing incoming calls, and addressing needs promptly.
- Optimized document management by digitizing paper files and maintaining updated digital records in a secure database.
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Managed front desk operations to create welcoming environment for visitors.
- Assisted with onboarding of new employees.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
CNA
Aspire Physical Recovery of West Alabama
03.2021 - 01.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Supported needs of 6+ residents under long-term care.
Patient Care Technician
The Landings
10.2019 - 02.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Reduced stress for patients and families through effective communication and empathetic support.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Conducted patient education on treatment procedures and post-discharge care, promoting better health outcomes.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Supported needs of 5 + residents under long-term care.
Pharmacy Technician
Winn Dixie Pharmacy
02.2018 - 11.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Coordinated verification and filling of more than 50 daily prescriptions in high-volume pharmacy environment.
Education
Medical Billing And Coding - Medical Insurance Billing
Ultimate Medical Academy - Clearwater
Clearwater, FL09.2024
Pharmacy Tech - Pharmacy
Shelton State Community College
Tuscaloosa, AL12.2019
High School Diploma -
Penn Foster Career School
Scranton, PA05.2018
Skills
- Scheduling and Planning
- File Organization
- Office Management
- Data entry expertise
- Written Communication
- Document Management
- Administrative tasks
- Research abilities
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Multitasking Abilities
I like to spend time with my three children.
I am a great mom to three beautiful children(2 girls, 1 baby boy) who admire so much. I also like to read and meditate on my free time. I am an awesome and intelligent worker, I love my job career and my job family. I can do so much in such a little time. I am fast learner and great listener.
Timeline
Business Office Assistant
Aspire Physical Recovery of West Alabama
01.2024 - Current
CNA
Aspire Physical Recovery of West Alabama
03.2021 - 01.2024
Patient Care Technician
The Landings
10.2019 - 02.2021
Pharmacy Technician
Winn Dixie Pharmacy
02.2018 - 11.2019
Medical Billing And Coding - Medical Insurance Billing
Ultimate Medical Academy - Clearwater
Pharmacy Tech - Pharmacy
Shelton State Community College
High School Diploma -
Penn Foster Career School
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