Laquisha Thursby

Streamlined workflow processes and monitored staff productivity, leading to enhanced operational

efficiency.

Fostered and maintained productive relationships with vendors, suppliers, and contractors to support

business needs.

Established and updated comprehensive filing systems, ensuring efficient handling of paper and electronic

documentation.

Managed customer relations effectively, resolving issues proactively to maintain high levels of

satisfaction

Delivered exceptional customer service by greeting clients warmly and facilitating a welcoming

environment while managing vehicle registration renewals, temporary registrations, and issuing

replacement plates and stickers.

Ensured accuracy and regulatory compliance in processing new title applications, vehicle registration

changes, and handicap permit requests, alongside maintaining accurate weekly inventory of office

supplies.

Reconciled daily cash transactions and maintained meticulous records of public documents, fee

collections, and data entry, ensuring error-free documentation.

Provided comprehensive clerical support, including proficient handling of the TX DMV RTS system, data

management, and executing official documents in the absence of the Clerk to sustain departmental

efficiency

Increased property occupancy through effective marketing strategies and superior customer service.

• Conducted property tours, answered inquiries, and facilitated lease signings while ensuring compliance

with housing laws.

• Screened tenant applications, including income verification and background checks, resulting in the

selection of qualified tenants.

• Maintained accurate records of lease agreements, renewals, and tenant communications using OneSite,

Yardi, and Bluemoon.

• Resolved tenant concerns promptly, creating a positive living experience and fostering tenant retention.

• Supervised daily operations, including overseeing leasing staff and coordinating with maintenance

teams to address property issues.

• Assisted in preparing budgets, financial reports, and monitoring rent collection to maintain cash flow.

• Handled tenant disputes, implemented payment plans for delinquent accounts, and processed evictions

as necessary.

• Ensured compliance with local, state, and federal housing regulations to maintain property standards.

• Conducted regular inspections of units and common areas, ensuring they met company quality

expectations.

• Boosted occupancy rates within months through improved marketing and tenant screening processes.

• Reduced tenant turnover through enhanced communication and proactive issue resolution.

• Trained and mentored new leasing agents, increasing team efficiency and performance

• Delivered engaging and effective lessons across multiple subjects and grade levels, adhering to provided

lesson plans and curriculum standards.

• Maintained classroom order and ensured a safe, inclusive, and respectful learning environment for

students of diverse backgrounds.

• Adapted quickly to different teaching environments and handled last-minute assignments with

professionalism and ease.

• Monitored student behavior and academic progress, providing feedback to the primary teacher regarding

completed lessons and any issues encountered.

• Supervised students during transitions, lunch, recess, and dismissal to ensure safety and adherence to

school policies.

• Collaborated with school staff and administration to address student needs and follow district

protocols.

• Filled gaps in lesson plans by creating supplemental activities to enhance student engagement and

understanding.

Provided exceptional customer service by greeting shoppers, answering inquiries, and assisting with

product selection to enhance the shopping experience.

• Operated cash registers to process transactions, including cash, credit/debit card payments, and Kohl's

Cash, with 100% accuracy.

• Promoted Kohl's rewards programs, credit cards, and special promotions, contributing to increased

customer engagement and loyalty.

• Handled returns, exchanges, and refunds in compliance with company policies, resolving customer

issues professionally.

• Maintained a clean, organized checkout area and ensured store shelves were fully stocked and visually

appealing.

• Collaborated with team members to execute seasonal promotions, inventory stocking, and

merchandising tasks.

• Followed loss prevention policies to minimize shrinkage and ensure a secure shopping environment