LaQuita Hailstock
Midlothian,VA
Summary
Enthusiastic training professional successful at developing training plans and supplementary materials to help staff and clients served excel. Works under strict deadlines and making independent judgments about effectiveness of training. Veteran coach with 14-year track record of success in human services and people. Adept at working with both groups, individual students and adults to drive material home and make an impact. Looking to leverage years of experience to take on growth-oriented position with room for advancement. Student-centered High School Counselor knowledgeable about best practices in student counseling, educational planning and career preparedness. Skills include building schedules and preparing students for standardized and advanced placement tests.
Overview
17
17
years of professional experience
Work History
High School Counselor
Chesterfield County Public Schools
08.2022 - Current
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Built schedules around students' strengths and long-term goals, customizing different approaches for college preparatory and technical school pathways.
- Used data to monitor students' progress and recommend solutions for improvement.
- Supported students through challenging developmental milestones and crisis situations and coordinated outside service referrals for those needing extra assistance.
- Collaborated with teachers and other school personnel to create individualized education plans for students with special needs.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Reviewed and discussed new students' academic credentials, interests, and educational goals.
- Helped students complete admissions applications and pursue scholarships to fund education at state, private and vocational schools.
Re-Engagement Coordinator/ Graduation Coach
Communities in School of Chesterfield
10.2021 - 06.2022
- Collaborated directly with multiple stake holders to identify students not engaged in learning and provided professional, accessible services to students and their families with the intent of re-engaging students in learning
- Advised students on course selection, progress toward graduation and career decisions.
- Coached and re-engaged a target population of students and their families facing obstacles that are preventing them from engaging in virtual or in -person learning.
- Monitor and document student and family progress towards goals
- Coordinate and deploy basic needs resources and address urgent mental health and well-being needs
- Engage in outreach efforts to student and families to identify obstacles impacting their attendance, behavior, social emotional learning through uses of home visits, phone calls and direct services.
State Trainer
Dominion Care
11.2016 - 10.2021
- Delivered instructor-led training on CPR, First Aid, and De-escalation/physical restraint training in keeping with DBHDS regulatory requirements.
- Ensured direct care staff were properly trained and certified and provides re-certification training as needed.
- Prepared hard copy training materials, module summaries, videos and presentations.
- Conducted site visits and follow up to verify progression and development of personnel.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
- Cross-trained and managed a team of employees to do other jobs within business, increasing job skills and productivity.
- Tracked participant successful completion of various training's, providing certifications as appropriate. Sends notification of successful completion of training's to HR department for tracking.
Program Coordinator
Dominion Care
08.2014 - 11.2016
- Served as an administrator of daily operations of planning, organizing, directing, managing, and evaluating all services provided of Therapeutic Day Treatment.
- ·Served as a leader for Dominion's Therapeutic Day Treatment program to ensure compliance with Licensure and DMAS regulations.
- Supervised 11 of professional and administrative personnel for staff development, training, and evaluation and assured employee files were in compliance with company policy.
- ·Provided oversight to ensure that quality care was delivered and documentation was completed to Dominion Day Treatment, DMAS and Licensure standards.
- ·Collaborated with clinical team to track managed staff's implemented effective treatment modalities for 70 clients served.
- Devised, implemented and monitored program plans and schedules. Reduced costs and improved operational performance without sacrificing quality by developing and implementing diverse approaches.
- Coordinated communication among associations, allies, stakeholders and members to foster sales and connections between departments.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Implemented strategies to increase program effectiveness.
Senior Lead Counselor
Dominion Care
01.2009 - 08.2014
- Managed caseload of 8 patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Taught clients anger management techniques, relaxation skills, impulse control and coping skills.
- Provided counseling for relapse prevention, social issues and mental health problems.
- Referred clients to other programs and community agencies to enhance treatment processes.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Provided cognitive-based therapy to assist with challenge and crisis resolution.
- Evaluated patient behavior, moods and responses to inform diagnosis and treatment plans.
- Liaised with family members to discuss progress and develop ongoing plans for counseling goals.
- Employed psychodynamic, family systems, cognitive-behavioral and lifespan integration psychotherapy.
Mental Health Support Counselor
Family Transitions Inc
08.2008 - 01.2009
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
- Conferred with clients to discuss treatment options and therapy goals.
- Mediated conflicts within families to clarify and resolve underlying issues.
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs. Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Managed caseload of 5 patients with substance dependence and co-occurring Axis I and Axis II disorders.
Life Skills Counselor
Intercept Youth Services-Group Home
03.2008 - 08.2008
- Conducted life skills evaluations and set client goals based on abilities.
- Promoted development of positive social skills by modeling appropriate behavior.
- Developed team communications and information for Treatment team meetings.
- Facilitated psychoeducational groups to educate individuals with understand and learn strategies to cope with stress, conflict resolution strategies and social skills.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Identified service gaps and located needed resources for individuals,including housing, work placement and other support.
- Helped clients to build and recognize strengths and self-worth.
- Taught clients about job search techniques and interview skills.
Activities Counselor
Intercept Youth Services-Group Home
04.2007 - 03.2008
- Designed enjoyable and innovative customized training programs to align with treatment needs of individuals served.
- Transported and escorted program participants to and from activities and on field trips.
- Provided clear instruction to activity and program participants to deliver fun, interactive and therapeutic activities.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers. Provided daily supervision of individuals to sustain daily operational schedule to ensure successful outcomes of individuals.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Participated in weekly treatment team meetings to identify needs of individuals served and develop effective interventions
Youth Counselor
Boundless Potential Group Home
02.2007 - 04.2007
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Communicated with challenged and troubled children in effort to exact positive impact and influence.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for at-risk youth
- Advised children and helped to foster improved levels self confidence.
- Collaborated with counselors and parents to report youth behavior and progress.
- Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
Education
Master of Arts - Education With Specialization in School Counselor
Liberty University
Lynchburg, VA05.2013
Bachelor of Arts - Psychology
Virginia Union University
Richmond, VA05.2008
Skills
- Planning and Coordination
- Training & Development
- Critical Thinking
- Conflict Resolution
- Process evaluation and enhancement
- At Risk Student Support
- College Planning
- Post-Secondary Career Exploration
Timeline
High School Counselor
Chesterfield County Public Schools
08.2022 - Current
Re-Engagement Coordinator/ Graduation Coach
Communities in School of Chesterfield
10.2021 - 06.2022
State Trainer
Dominion Care
11.2016 - 10.2021
Program Coordinator
Dominion Care
08.2014 - 11.2016
Senior Lead Counselor
Dominion Care
01.2009 - 08.2014
Mental Health Support Counselor
Family Transitions Inc
08.2008 - 01.2009
Life Skills Counselor
Intercept Youth Services-Group Home
03.2008 - 08.2008
Activities Counselor
Intercept Youth Services-Group Home
04.2007 - 03.2008
Youth Counselor
Boundless Potential Group Home
02.2007 - 04.2007
Master of Arts - Education With Specialization in School Counselor
Liberty University
Bachelor of Arts - Psychology
Virginia Union University
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