LaQuita Hicks
Piedmont,SC
Summary
Dynamic operator with a proven track record at ZF Transmissions, excelling in machine operation and fostering teamwork. Recognized for enhancing safety protocols and training new staff, while effectively troubleshooting issues. Adept at optimizing processes, ensuring efficient operations, and delivering exceptional customer service in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Operator
ZF Transmissions
08.2023 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Lead Assistant
IVC
06.2019 - 05.2021
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Enhanced team productivity by streamlining processes and implementing efficient task management systems.
- Completed daily logs for management review.
- Line set up.
Roadside Assistance Dispatcher
Morley Companies
08.2018 - 03.2019
- Kept detailed logs of driver locations and availability, optimizing resource allocation during peak hours.
- Coordinated with tow truck drivers and service providers, ensuring efficient and timely assistance to stranded motorists.
- Liaised with law enforcement agencies as needed during emergencies or incidents requiring additional support.
- Dispatch BMW Customers only.
Education
High School Diploma -
Woodmont High
Piedmont, SC06.2009
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Customer service
- Picking and packing
- Pallet jacks
Timeline
Operator
ZF Transmissions
08.2023 - Current
Lead Assistant
IVC
06.2019 - 05.2021
Roadside Assistance Dispatcher
Morley Companies
08.2018 - 03.2019
High School Diploma -
Woodmont High
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