Laquita James
Panera Bread
Memphis,TN
1
Certification
2
years of professional experience
Offering strong foundation in communication and teamwork, ready to learn and grow in retail environment. Brings quick ability to understand and apply sales techniques and customer service practices. Ready to use and develop interpersonal and organizational skills in higher roles.
Work History
Retail Team Member
1 Year 1 Month- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in training new team members on operational procedures and customer interaction standards.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Processed transactions accurately using point-of-sale systems, handling cash and credit card payments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered incoming calls and emails to provide product information, features and benefits.
- Collaborated with team to streamline workflow during peak hours, enhancing overall efficiency.
- Monitored inventory levels, communicating needs to management for timely replenishment of supplies.
Special Party Team Member
1 Year 4 Months- Assisted with the setup and breakdown of event spaces, maintaining organization and cleanliness.
- Provided exceptional customer service by addressing inquiries and resolving issues in a prompt manner.
- Contributed ideas for improving workflow processes, enhancing efficiency during high-volume events.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma
- National Honor Society Member (since Fall 2024)
- AJROTC Battalion Commander (2026 - 2027)
- Elected Captain of Armed Exhibition (2025 - 2026)
- Deca Member (2025 - 2026)
- Technology student association member (2023 - 2024)
- Pom dance team Member (2025 - 2026)
- Elected to Homeroom Representative for Student government in 2025-2026
- 4.0204 GPA (Weighted)
- Completed AP course in United States History
- Completed AP course in English Language and Composition
- Extracurricular Activities: Women Empowered through business [Summer 2025] [University of Tennessee Haslam College of Business]
- Extracurricular Activities: Business Education for Talented Students [Summer 2026] [University of Tennessee Haslam College of Business]
- Extracurricular Activities: National Flight Academy [Summer 2025]
- Extracurricular Activities: AP & Honor Camp [Summer 2025]
- Honor Roll [Fall 2023- Spring 2025]
Skills
Cash handling accuracy
Customer service
Results-driven approach
Dependability
Inventory management
Brand representation
Reliability and punctuality
Goal-oriented mindset
Problem-solving
Certification
- CPR Certified - [Spring 2026]
Timeline
Retail Team Member
Panera Bread
09.2025 - CurrentRead More
Special Party Team Member
901 Parties
07.2024 - 11.2025Read More
Memphis East High School
High School Diploma
Read More