Summary
Overview
Work History
Education
Skills
References
Timeline
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Laquita Johnson

Memphis,TN

Summary

Dedicated and detail-oriented truck dispatcher with over 10 years of experience in logistics and transportation. Proven ability to optimize routes, manage driver schedules, and maintain communication with drivers to ensure timely deliveries. Seeking to leverage my skills in a dynamic dispatching environment.

Overview

14
14
years of professional experience

Work History

Trucker Dispatcher

First Class Moving & Storage
Memphis, TN
04.2016 - 01.2025
  • Coordinate and manage the daily activities of 10 truck drivers, ensuring timely pickup and delivery of freight across the region or country.
  • Managed paperwork for shipping and receiving documentation accurately.
  • Communicated with clients to confirm delivery schedules and requirements.
  • Handle driver inquiries and resolve any issues related to routes, equipment, or customer concerns, maintaining high levels of customer satisfaction.
  • Maintained logs of hours driven, mileage, and fuel consumption regularly.

Logistic Coordinator

Plano supply
West Memphis, AR
06.2011 - 07.2014
  • Coordinated with shippers and carriers to arrange transportation for freight, ensuring compliance with industry regulations.
  • Developed relationships with drivers and trucking companies to facilitate smooth operations and effective communication.
  • Trained new staff on logistics processes and software systems for seamless integration.
  • Managed customer accounts, providing quotes, and resolving issues related to shipments.
  • Prepared reports on delivery performance and helped identify areas for improvement.

Education

Bachelor of Science - Psychology

Post University
Waterbury, CT
10-2028

Skills

  • Communication and interpersonal skills
  • Customer service
  • Problem solving
  • Intermodal freight expertise
  • Hours of service regulations
  • Route planning expertise
  • Route management
  • Accurate record keeping

References

References available upon request.

Timeline

Trucker Dispatcher

First Class Moving & Storage
04.2016 - 01.2025

Logistic Coordinator

Plano supply
06.2011 - 07.2014

Bachelor of Science - Psychology

Post University

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