La'Quita Lee
Kingwood,TX
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Front Desk Coordinator
Target Hospitality
Pecos, TX
09.2020 - Current
- Assisted with the onboarding process for new employees by verifying I-9s, collecting new hire paperwork, and setting up employee files.
- Input customer data into reservation systems and updated to reflect room changes.
- Maintained smooth operations by correctly assigning rooms and coordinating guest check-ins and check-outs.
- Managed the front desk operations including answering phone calls and emails, responding to inquiries, and managing reservations.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Checked office stock to determine supply levels and maintain inventory.
- Responded promptly to customer complaints in a professional manner.
Administrative Assistant to the Executive Director
Harris Health Systems
Houston, TX
08.2019 - 09.2020
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Processed onboarding paperwork for new hires and rehires.
- Coordinated multiple schedules using online calendaring system.
- Managed inventory of office supplies used by the HR team members.
- Greeted and registered visitors, issuing required identification badges or safety devices.
- Attended weekly meetings with team members in order to assess progress made toward meeting program goals.
- Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
- Assisted with planning, organizing and coordinating company events.
- Created PowerPoint presentations used for diverse business needs.
- Delivered optimal administrative, customer service and case management support.
Nurse Assistant
CB Laser Pain
Houston, TX
01.2013 - 06.2018
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Reported any changes in patient condition immediately to the RN or physician on duty.
- Monitored all incoming supplies for expiration dates and restocked shelves when necessary.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Answered patient call signals and signal lights to determine patients' needs.
- Cleaned up spills quickly using proper safety precautions while wearing protective gear when necessary.
- Collected specimens from patients for laboratory testing purposes.
- Delivered high level of care to every patient.
Warehouse Associate
Cargill
Waco, TX
01.2010 - 01.2013
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Provided assistance with monthly physical inventories as needed.
- Packed boxes and stock using organizational guidelines.
- Used digital database to keep records of units and stock moved.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Filed requisitions for out of stock items and supplies.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
Education
Bachelor of Science - Health Administration
The College of Healthcare Professions
Houston, TX07.2025
High School Diploma -
Brazos School For Inquiry And Creativity
Bryan, TX05.2007
Skills
- Transportation Information
- Room Assignments
- Front Office Support
- Information Protection
- Reservations
- Customer Service
- Training and Mentoring
- Inventory Oversight
- Clerical Duties
- Administrative Support
- Listening Skills
- Administrative Skills
- Effective Planning
- Safety Precautions and Measures
- Safety Meetings
- Hand Tools and Machinery
- Troubleshooting
- Heavy Lifting
- Hazardous Chemicals Handling
- Environmental Safety Procedures
- Problem-Solving
- Safety Procedures
- Customer Support
- MS Office Proficiency
- Infection Control
- Patient Relations
- Staff Assistance
- Medication Administration
- Condition Monitoring
Certification
- CPR Certified
- HIPAA Training Certified
- Cyber Security Awareness Training
- TWIC
References
References available upon request.
Timeline
Lead Front Desk Coordinator
Target Hospitality
09.2020 - Current
Administrative Assistant to the Executive Director
Harris Health Systems
08.2019 - 09.2020
Nurse Assistant
CB Laser Pain
01.2013 - 06.2018
Warehouse Associate
Cargill
01.2010 - 01.2013
Bachelor of Science - Health Administration
The College of Healthcare Professions
High School Diploma -
Brazos School For Inquiry And Creativity
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