LAQUITA WALLACE
Bay Liberty
Oakland ,CA
9
years of professional experience
Dependable transportation and customer service professional with extensive experience safely operating public transit, shuttle, and paratransit vehicles while serving diverse members of the public. Experienced in following traffic laws, regulations, routes, schedules, and safety procedures. Strong background in customer service, vehicle inspections, documentation, problem solving, and professional communication. Able to work independently, maintain attention to detail, and remain calm and respectful when handling challenging situations.
Work History
Care Provider
5 Years 6 Months- Provide dependable support while maintaining professional and respectful communication.
- Assist with personal care, meal preparation, shopping, housekeeping, laundry, and community errands.
- Maintain awareness of individual schedules, appointments, needs, and daily responsibilities.
- Follow established instructions and accurately communicate important information.
- Work independently while maintaining reliability, professionalism, and attention to safety.
Shuttle Bus Driver
1 Year 2 Months- Safely operated shuttle vehicles while following traffic laws, road signs, regulations, and established safety procedures.
- Assisted passengers with questions regarding routes, destinations, schedules, stops, and transfers.
- Maintained professional and respectful communication with passengers and coworkers.
- Performed pre-trip and post-trip vehicle inspections to identify potential safety concerns.
- Reported mechanical and safety issues to supervisors promptly.
- Maintained a clean, orderly, and safe vehicle environment.
Bus Operator
1 Year 5 Months- Safely operated public transit buses while complying with traffic laws, regulations, assigned routes, and safety procedures.
- Provided professional customer service and communicated clearly with members of the public.
- Collected fares and assisted passengers with safe boarding and exiting.
- Performed required pre-trip and post-trip vehicle inspections.
- Maintained awareness of roadway conditions, passenger safety, schedules, and assigned routes.
- Responded professionally to passenger questions and concerns.
Paratransit Bus Operator
5 Months- Safely transported passengers while following traffic laws, regulations, routes, schedules, and safety procedures.
- Assisted elderly and disabled passengers with safely entering and exiting the vehicle.
- Maintained accurate records of mileage, fuel usage, and other operational information.
- Followed scheduled pickup and drop-off times at designated locations.
- Communicated with dispatch regarding route changes, delays, traffic conditions, and weather events.
- Performed pre-trip and post-trip safety inspections and reported potential hazards.
- Maintained a professional and courteous manner when interacting with passengers.
Airport Crew
2 Years 5 Months- Assisted with passenger check-in, boarding, and baggage handling.
- Provided excellent customer service and addressed passenger inquiries and concerns.
- Ensured compliance with airport and airline safety regulations and procedures.
Education
High School Diploma
Skills
Public & Customer Service
Safe Vehicle Operation
Traffic Laws & Road Signs
Safety Procedures & Inspections
Conflict Resolution
Observation & Attention to Detail
Recordkeeping & Documentation
Route & Schedule Management
Timeline
Shuttle Bus Driver
LAZ
01.2025 - 03.2026Read More
Bus Operator
San Joaquin Regional Transit District
07.2024 - 12.2025Read More
Paratransit Bus Operator
Ryde Trans
10.2022 - 03.2023Read More
Care Provider
Bay Liberty
02.2021 - CurrentRead More
Airport Crew
JetBlue
04.2017 - 09.2019Read More
McClymonds High School
High School Diploma
Read More