LaQuitha Skyy Woods
Machine Operator Specialist (VLM) Virtual Lift Module
Fort Worth,TX
Summary
Seeking a customer service representative position to utilize solid communications, problem-solving and relationship management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Machine Operator Specialist
Siemens Energy
03.2024 - Current
- Upon hire date as an Electro Mechanic Assembler and promoted to a Material Handler. Later promoted to a Machine Operator Specialist.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Mission Support Service Supervisor
Union Gospel Mission of Tarrant County
08.2022 - 01.2024
- Upon hire date as a mentor, promoted to a lead supervisor, and then promoted to supervisor.
- Training new hires, revise staff to follow chain of command when resolving issues.
- Assisted with training and development of team members.
- Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions.
- Implemented quality control measures to ensure consistent levels of excellence across all aspects of service delivery.
Associate
Amazon DDA9
02.2018 - 08.2019
- Consist of unloading, sorting, assembly line, pick orders, pull orders, load and assist drivers
Material Handler
Hollingsworth LLC (Lockheed Martin)
03.2016 - 01.2018
- Pick aerospace parts for Lockheed Martin to build government aircraft including a promotion on a delivery driver throughout the plant
Auto Equity Loan Officer
Cash America Pawn Inc
02.2013 - 03.2015
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
Education
High School Diploma - General High School Curriculum
Oscar Dean Wyatt
Fort Worth, TXCertified Nurse Aide - 1 Year at College or a Technical or Vocational School
North Texas Institute
Fort Worth, TXSkills
- Equipment operation
- Safety compliance management
- Equipment maintenance
- Quality assurance
- Production material planner
- Manufacturing
- Production monitoring
Activities
Graduated Valedictorian of nursing class
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team of 25 in the development of completion of project task.
- Supervised team of 20 staff members.
- Achieved accomplishing deadline dates by completing higher expectations with accuracy and efficiency.
Certification
Certified [Machine Operator Specialist], [Siemens Energy Name] - [Timeframe]
Valedictorian
I was awarded Valedictorian when I attended nursing school followed by a speech I provided.
Timeline
Certified [Machine Operator Specialist], [Siemens Energy Name] - [Timeframe]
07-2024
Machine Operator Specialist
Siemens Energy
03.2024 - Current
Mission Support Service Supervisor
Union Gospel Mission of Tarrant County
08.2022 - 01.2024
Associate
Amazon DDA9
02.2018 - 08.2019
Material Handler
Hollingsworth LLC (Lockheed Martin)
03.2016 - 01.2018
Auto Equity Loan Officer
Cash America Pawn Inc
02.2013 - 03.2015
Certified Nurse Aide - 1 Year at College or a Technical or Vocational School
North Texas Institute
High School Diploma - General High School Curriculum
Oscar Dean Wyatt