Audieah Johnson
Mount Holly
Summary
Results-driven Area Operations Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and process optimization to drive operational excellence. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex challenges and inspire teams towards achieving business goals.
Overview
15
15
years of professional experience
2005
2005
years of post-secondary education
Work History
Supervisor of Area Operations
Trenton Psychiatric Hospital
Trenton
03.2018 - Current
- Developed operational strategies to enhance service delivery across multiple departments.
- Coordinated supply chain activities to optimize resource allocation and inventory management.
- Managed team performance through regular evaluations and targeted training programs.
- Implemented process improvement initiatives that streamlined workflows and reduced operational delays.
- Ensured compliance with regulatory standards and risk management protocols across all operations.
- Monitored operational metrics to identify areas for improvement and implement corrective actions.
- Facilitated staff meetings to communicate updates and gather feedback on operational challenges.
Senior Food Service Handler
Trenton Psychiatric Hospital
Trenton
01.2012 - 03.2018
- Implemented effective inventory control measures to reduce waste and enhance resource allocation.
- Coordinated menu planning efforts to meet dietary restrictions and patient preferences.
- Trained and mentored new staff on food safety standards and operational procedures.
- Conducted regular quality assurance checks to uphold food standards and safety protocols.
- Developed and enforced food handling procedures to comply with health regulations.
- Facilitated communication between kitchen staff and management to streamline operations.
- Managed daily food service operations to ensure smooth workflow and patient satisfaction.
- Collaborated with dietitians to create balanced meal options for diverse patient needs.
- Promoted a culture of teamwork and collaboration among kitchen personnel.
- Documented all incidents that occurred during shift operations per company policy requirements.
- Adhered to safety protocols when operating kitchen equipment or handling hazardous materials.
Senior Food Service Worker
Trenton Psychiatric Hospital
Trenton
11.2010 - 01.2012
- Coordinated inventory management to maintain optimal stock levels for kitchen operations.
- Monitored food quality and presentation to meet established service standards.
- Collaborated with healthcare staff to ensure patient nutritional needs were met.
- Executed special dietary requests to support patient health and wellness initiatives.
- Maintained cleanliness and organization in food storage areas to prevent contamination.
- Assisted in planning special events, coordinating additional resources as required.
- Resolved customer complaints related to their dining experience in a professional manner.
- Cleaned and sanitized kitchen equipment, utensils, and surfaces.
- Assisted in the preparation, presentation, and serving of meals.
- Organized and labeled food items in refrigerator or freezer storage areas.
- Checked temperature of appliances and food items regularly.
Education
Trenton Central High School
Trenton, New JerseySkills
- Operational strategy
- Process improvement
- Performance evaluation
- Inventory management
- Team management
- Problem solving
- Attention to detail
- Effective communication
- Staff training
- Supervisory role background
- Outstanding communication skills
- Inventory monitoring
- Staff supervision
Accomplishments
- ServSafe certified
Timeline
Supervisor of Area Operations
Trenton Psychiatric Hospital
03.2018 - Current
Senior Food Service Handler
Trenton Psychiatric Hospital
01.2012 - 03.2018
Senior Food Service Worker
Trenton Psychiatric Hospital
11.2010 - 01.2012
Trenton Central High School