Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Lara Abouhassan

Lara Abouhassan

Phoenix,AZ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Office Administrator

Mars Electric Company
06.2005 - 05.2013
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Delivered clerical support by handling range of routine and special requirements.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
  • Assisted with coordination and hosting of company events.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.

Education

Bachelor of Science - Healthcare Management

University of Phoenix
Tempe, AZ
02.2023

No Degree - Medical Records Certificate

University of Phoenix
Tempe, AZ
05.2021

Skills

  • Sorting and Labeling
  • Business Correspondence
  • Managing Office Supply Inventory
  • Time Management
  • Inbound Phone Call Handling
  • Planning Events
  • Office Management
  • Customer Relationship Management
  • Error Resolution
  • Payroll and Accounts Payable Receivable
  • Billing and Coding
  • Recordkeeping and File Management

Timeline

Office Administrator

Mars Electric Company
06.2005 - 05.2013

Bachelor of Science - Healthcare Management

University of Phoenix

No Degree - Medical Records Certificate

University of Phoenix

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Lara Abouhassan