Lara Alafthl
Amherst,NY
Summary
Driven Medical Office Assistant with a proven track record at WNY House Physician, adept in multitasking and organization, and proficient in computer skills. Excelled in improving patient record accuracy and enhancing communication, significantly boosting office efficiency. Demonstrated exceptional problem-solving abilities and a positive attitude, fostering trust and efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
WNY House Physician
6225 Sheridan Drive, Williamsville , NY 14221
05.2024 - Current
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided prompt, polite and professional in-person and telephone customer service.
- Improved office communication by promptly relaying messages between patients and healthcare providers.
Medical Assistant
Dent Neurologic Institute
3980 Sheridan Dr Amherst ,NY 14226
12.2023 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Sales Associate
TJX Companies
7210 Niagara Falls Blvd, Niagara Falls, NY 14304
04.2017 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate Of General Studies - Nursing
Erie Community College
Buffalo, NYHigh School Diploma -
207 Lafayette International High School
370 Lafayette Ave , Buffalo, NY 1421306.2020
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- HIPAA Regulations
- Understanding of medical terminology
- Positive Attitude
- Phone and Email Etiquette
- Team Leadership
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Medical Office Assistant
WNY House Physician
05.2024 - Current
Medical Assistant
Dent Neurologic Institute
12.2023 - 06.2024
Sales Associate
TJX Companies
04.2017 - 10.2019
Associate Of General Studies - Nursing
Erie Community College
High School Diploma -
207 Lafayette International High School