A Quality-focused Nurse Supervisor seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills, exceptional career managing clinical nursing functions and direct department activities. Experienced helping staff solve clinical issues and improving resource utilization. Superior work ethic with top strengths in problem solving and conflict management. I am a hardworking, organized, and skilled leader with 23 years of progressive experience in nursing. Licensed in the state of Georgia. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nurse Supervisor/Admission Nurse
Spanish Oaks Hospice
04.2019 - Current
Supervise over and Manage the Claxton office
Patient assignment
Liaison for Spanish Oaks Hospice between nursing homes, hospitals, physician's offices, assisted living facilities, and private homes
Admit all patients in 16 counties to hospice services
Complete head to toe assessments to evaluate a patient to qualify them for hospice services
Create Care Plans for each individual patient based on patient needs and diagnosis
Community, patient, family, and caregiver education
Marketing
Computer training and education for both the Claxton and Savannah office
Maintain accurate, detailed reports and records
Record patients' medical information and vital signs
Direct, supervise, and evaluate work activities of medical, nursing, technical, clerical, service, and other personnel.
Supervised, directed, and motivated high-quality performance from nursing staff.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients, resulting in better health outcomes.
Developed strong relationships with medical providers which facilitated improved collaboration between nurses and physicians resulting in more effective treatment strategies being implemented swiftly.
Upheld high standards of nursing practice through continuous education on current trends, emerging challenges in healthcare delivery systems, best practices in leadership roles within the profession 14.
Developed strong relationships with medical providers which facilitated improved collaboration between nurses and physicians resulted in more effective treatment strategies being implemented swiftly.
Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
Conducted regular performance evaluations of nursing staff, identifying strengths and areas needing improvement while providing guidance on career advancement strategies.
Increased staff retention rates by fostering a supportive work environment and providing opportunities for professional growth.
Served as a role model for nursing excellence, demonstrating exceptional clinical skills, critical thinking abilities, and compassionate patient care at all times.
Ordered supplies to maintain effective inventory levels.
Optimized resource utilization by regularly assessing staffing needs and making appropriate adjustments according to census fluctuations and acuity levels.
Trained, evaluated and coached clinical staff to improve performance.
Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
Maintained compliance with regulatory standards through diligent monitoring and prompt resolution of identified issues.
Improved patient satisfaction scores through the development of personalized care plans and consistent followup.
Navigated challenging situations involving patients'' families or interdepartmental conflicts with diplomacy and professionalism while maintaining focus on delivering optimal patient care outcomes.
Reduced medication errors by conducting thorough staff training sessions and promoting open communication among team members.
Promoted a culture of safety by consistently enforcing infection control measures, proper medication administration techniques, and adherence to facility policies.
Facilitated timely discharge planning by coordinating with case managers, social workers, and physicians to ensure all necessary documentation was completed accurately and efficiently.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Evaluated skills of nursing personnel and verified staff certifications for validity.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Discussed medical histories with patients in effort to provide most effective medical advice.
Communicated with patients, ensuring that medical information was kept private.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
COMMUNITY EDUCATOR & MARKETER
Spanish Oaks Hospice
04.2019 - Current
Prepare and distribute health education materials, including reports, bulletins, and visual aids such as films, videotapes, photographs, and posters
Collaborate with health specialists and civic groups to determine community health needs and the availability of services and to develop goals for meeting needs
Marketing for hospice services.
Managed program budgets effectively, ensuring access to quality resources while staying within financial constraints.
Developed marketing materials for promotional purposes, boosting program visibility within the community.
Maintained professional certifications in relevant subject areas, demonstrating commitment to ongoing professional growth.
Coordinated volunteer-driven events to promote community involvement in educational activities.
Maintained accurate and complete records to document program activities and outcomes.
Built partnerships with community organizations to expand reach and impact.
Monitored and evaluated health education programs to verify quality and efficacy.
STAFF RN - PRN (ER)
Optim Healthcare - Healthcare
12.2019 - 01.2023
Maintain accurate, detailed reports and records
Record patients' medical information and vital signs
Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition
Monitor, record, and report symptoms or changes in patients' conditions
Modify patient treatment plans as indicated by patients' responses and conditions
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
Prepare patients for and assist with examinations or treatments
Instruct individuals, families, or other groups on topics such as health education, disease prevention, medication compliance, and follow-up treatment
Prepare rooms, equipment, or supplies and ensure that stock of supplies is maintained
Perform Charge Nurse Duties over the unit at times.
Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients'' rights.
Delegated tasks to nursing assistants and support staff effectively, ensuring safe and efficient care delivery.
Reduced medication errors through meticulous charting and close collaboration with the healthcare team.
Supported patients'' emotional well-being by building trust-based relationships and practicing active listening techniques.
Assisted physicians during procedures by preparing equipment, monitoring patient status, and ensuring sterile environments.
Implemented appropriate interventions based on assessment findings to maintain or improve patients'' health status.
Improved patient satisfaction scores by providing compassionate, attentive, and empathetic care.
Provided education on disease management, self-care techniques, and preventive measures to patients and families.
Promoted patient safety by adhering to infection control protocols and conducting regular health assessments.
Administered medications accurately and safely, ensuring proper dosages were given per physician orders.
Streamlined nursing processes for increased efficiency and better time-management within the unit.
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Implemented medication and IV administration, catheter insertion, and airway management.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Assessed physical, psychological, physiologic, and cognitive status of patients.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Educated family members and caregivers on patient care instructions.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Monitored patient reactions after administering medications and IV therapies.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Evaluated patient histories, complaints, and current symptoms.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Recorded details regarding therapies to keep patient charts updated.
RN CASE MANAGER
Agape Care Group - Hospice
03.2022 - 09.2022
Monitor, record, and report symptoms or changes in patients' conditions
Maintain accurate, detailed reports and records
Record patients' medical information and vital signs
Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition
Modify patient treatment plans as indicated by patients' responses and conditions
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
Monitor all aspects of patient care, including diet and physical activity
Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs
Prepare patients for and assist with examinations or treatments
Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems
Conduct specified laboratory tests
Prescribe or recommend drugs, medical devices, or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures.
Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Educated patients and families on available community resources, facilitating access to necessary support services.
STAFF/CHARGE RN AND HOUSE SUPERVISOR
Appling Healthcare
12.2018 - 03.2020
Maintained an organized clinical environment conducive to efficient workflow by regularly evaluating unit needs and implementing necessary adjustments.
Conducted ongoing assessments to monitor and adjust treatment plans, improving overall patient health outcomes.
Improved continuity of care across shifts through concise shift reports detailing pertinent updates on patients'' conditions and treatment plans.
Promoted a culture of continuous improvement by participating in quality assurance initiatives and identifying opportunities for process enhancement.
Educated patients and families on disease management strategies, promoting adherence to treatment plans and self-care routines.
Managed crisis situations effectively, ensuring the safety of patients and staff members at all times.
Ensured compliance with regulatory standards and hospital policies by diligently monitoring documentation accuracy within the unit.
Enhanced patient care by implementing evidence-based nursing practices and developing individualized care plans.
Mentored and supervised junior nurses, fostering a supportive and collaborative work environment.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Monitored patient reactions after administering medications and IV therapies.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Education
Bachelor of Science - Nursing Science
Western Governors University
Salt Lake City, UT
01.2023
Associate of Science - Nursing
South Georgia State College
Douglas, GA
05.2001
Skills
Clinical Leadership
Patient Safety
Clinical management
Family Support
Care Planning
Quality Improvement
Nursing Staff Supervision
Schedule Management
Policy updates
Meeting leadership
Compliance Monitoring
Discharge Planning
Acute care expertise
Hospice Care
Chronic Disease Management
Meeting oversight
Superior nursing services
Multitasking and Organization
Patient education and advocacy
Patient Care
Critical Thinking
Strong Clinical Judgment
Direct Patient Care
Clinical expertise
Staff assignments
Electronic charting expertise
Staff Leadership
Care Monitoring
Task Delegation
Staff Supervision
Quality Assurance
Emergency Response
Cardiopulmonary Resuscitation CPR
Performance Improvement
Case Management
Clinical Supervision
Hiring and Terminations
Department management
Treatment Planning
Teamwork and Collaboration
Problem-Solving
Time Management
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent Communication
Organizational Skills
Team Collaboration
Active Listening
Adaptability and Flexibility
Decision-Making
Patient Care Assessment
Patient Education
Certified in CPR/AED
Relationship Building
Training and mentoring
Patient education and counseling
Employee Supervision
Medication Dispensing
HIPAA Guidelines
Task Prioritization
Certification
* ACLS certification
* PALS certification
* BLS certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Supervising a team of 10 staff members.
Accurately and efficiently achieved positive results by completing staff education, feedback, and quality assurance.
Collaborated with team of [Number] in the development of [Project name].
Timeline
RN CASE MANAGER
Agape Care Group - Hospice
03.2022 - 09.2022
STAFF RN - PRN (ER)
Optim Healthcare - Healthcare
12.2019 - 01.2023
Nurse Supervisor/Admission Nurse
Spanish Oaks Hospice
04.2019 - Current
COMMUNITY EDUCATOR & MARKETER
Spanish Oaks Hospice
04.2019 - Current
STAFF/CHARGE RN AND HOUSE SUPERVISOR
Appling Healthcare
12.2018 - 03.2020
Bachelor of Science - Nursing Science
Western Governors University
Associate of Science - Nursing
South Georgia State College
* ACLS certification
* PALS certification
* BLS certification
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