Lara Car

• Developed comprehensive event strategies to enhance guest experiences and brand visibility.
• Collaborated with vendors and stakeholders to ensure seamless event logistics and execution.
• Managed budget allocations, ensuring efficient use of resources for successful event outcomes.
• Led cross-functional teams in planning and executing high-profile events, fostering collaboration among departments.
• Analyzed post-event feedback to drive continuous improvement in event planning processes and guest satisfaction.
• Established partnerships with local businesses to expand outreach and enhance event offerings.
• Managed complex timelines and resource allocation for multiple concurrent projects without compromising quality or efficiency.
• Skillfully negotiated contracts with venues and suppliers for favorable terms that benefited both parties involved in the event planning process.
• Delivered memorable events that exceeded client expectations, leading to increased repeat business and referrals.
• Consistently met and exceeded revenue goals by identifying new business opportunities and expanding the company''s client base.

General Manager – Costa Restaurant, 92nd & Madison, New York

• Led the launch of a Mediterranean cuisine concept, overseeing all aspects of restaurant opening.
• Recruited, hired, and trained the entire staff.
• Implemented and managed the POS system and coordinated with vendors.
• Curated and designed food, beverage, and wine menus.
• Managed private events, special occasions, and group reservations, ensuring seamless execution and high guest satisfaction.
• Mentored junior team members, fostering professional development and improving team performance.
• Oversaw daily operations to ensure exceptional service and customer satisfaction.
• Managed inventory levels, reducing waste through efficient ordering and stock control.
• Implemented training programs, enhancing staff performance and team cohesion.
• Carefully interviewed, selected, trained, and supervised staff.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
• Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Purchased adequate quantities of food, beverages, equipment, and supplies.
• Boosted restaurant revenue by implementing innovative marketing strategies and promotions.

• A pivotal role in ensuring exceptional guest experiences in a hotel. Responsible for providing friendly and efficient customer service, managing guest reservations, checking guests in and out, addressing guest inquiries and concerns and contributing to the overall smooth operation of the front desk
• Key responsibilities: guest check-in and check-out, reservation management, guest services, communication, administrative tasks, security, multitasking, problem-solving.

• Coordinated event logistics, ensuring seamless execution of multiple events.
• Collaborated with vendors to secure services and negotiate contracts effectively.
• Developed event timelines, managing schedules and deadlines efficiently.
• Assisted in creating promotional materials to enhance event visibility and attendance.

• Responsible for overseeing the overall guest experience, including managing online reservations through advanced booking platforms, communicating with clients via phone and email, coordinating transfers and one-day boat trips, and maintaining daily communication with agency representatives worldwide.
• Handled daily account management and billing. From 2017 to the present, progressed through roles as Restaurant Manager, Shift Manager, and Reception Manager, and was promoted to Assistant Manager in 2022.
• Led and supervised the full team, including interviewing, hiring, and managing daily operations to ensure efficiency and high service standards. As F&B Manager at a boutique hotel, managed ingredient sourcing and ordering to maintain quality, and developed engaging food and beverage menus that enhanced the guest experience through thoughtful and creative offerings.
• This professional journey built a strong foundation in hospitality, with a focus on delivering personalized, memorable experiences. Known for a hands-on, individual approach to each guest, I have hosted over 20,000 guests and developed a deep passion for creating meaningful and exceptional hospitality moments.

• Duties: organization and coordination of events, team management&monitoring, collaboration with other departments and partner agencies.

• Duties: greeting customers, stocking and restocking merchandise, managing transactions at the cash register, cleaning the store, taking inventory and monitoring sales floor.

• Hands-on experience in fine dining environment, mastering advanced cooking techniques and ingredient sourcing.
• Learned kitchen organization, workflow management, and participated in menu development.
• Provided exceptional customer service, ensuring guest satisfaction and fostering positive relationships.
• Established valuable connections within the culinary industry, enhancing networking opportunities for future career endeavors.

• Duties: answering inbound and outbound calls to clients, listening to customer needs and resolving problems and inquiries, working under supervision, writing daily reports.

• Duties: declaring goods, restocking shelves, counting inventory, night shifts&long working hours