Results-oriented operations leader with 4+ years of experience managing staff, budgets, and daily workflows in high-volume, regulated environments. Successfully led teams of up to 15 employees, increased client enrollment, and coordinated events serving 100+ attendees. Expertise in process improvement, compliance oversight, and client relations, with a track record of passing state inspections with zero deficiencies. Adept at streamlining administrative processes, enhancing communication systems, and resolving conflicts to maintain productivity and morale. Currently pursuing a degree in Multicultural Women and Gender Studies at Texas Woman’s University, with a long-term vision of opening a wellness shelter for women and children.