Summary
Overview
Work History
Education
Skills
References
Training
Accomplishments
Timeline
Generic

Lara Gardner

Delta Junction,United States

Summary

I am highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Program Management Analyst

Dept of Public Works (DPW)
Delta Junction , United States
2018.11 - Current
  • Conduct research through record reviews, work samples, flow process charts, work distribution charts, correlation analysis, etc
  • Research and familiarizes self with regulations, directives, policies, Standard Operating Procedures (SOP), organization and other data applicable to be reviewed
  • Examines performance, cost, progress, efficiency, and use of resources against established goals and performance criteria
  • Present recommendations to operating officials during study, interprets findings, and explains recommendations
  • Prepares and assembles written reports according to established formats
  • Performs follow-up on approved recommendations, including on-site reviews, and provides status reports to Director and Division Chiefs during implementation
  • Provides technical guidance, Develops, documents, and presents recommendations on mission and workload factors and related historical and projected data to define tasks and functions to be performed and level of services required
  • Serves as the Engineering Administrator point of contact for DPW cProject work order request. Prepares the 4283 and represents the organization when project/contract administration procedures are discussed
  • Develops and maintains evaluation systems to monitor performance to ensure compliance with mission support, cost, effective use of government-furnished property, contractor's business mgmt
  • Work with the Engineering and Contracting personnel to assist with on-going planning and coordination in order to integrate procurement actions pertaining to the development/administered for both the government and contractor
  • Focus on accurate cost recording and tracking for all classification of work performed by the O&M In-house workforce, contractors, for Garrison tenants and the MDC
  • Enter and track all work documents into GFEBS and cProjects to include, Scope of Work (SOW), Independent Government estimate (IGE)
  • Provide monthly/biweekly reports to tenants and Mgmt
  • Enter, update, and maintain the GFEBS system to identify and prioritize construction and repair projects that are within the Annual Work Plan.Alternate Contracting Officer Representative (ACOR) to provide oversight of the FGA BASEOPS contract providing coordination and liaison duties with the prime contractor and the Contracting Officer
  • Maintain and update files and records in the CORT tool in Wide Area Workflow, to include the contract, modifications, COR designation letters, correspondence with the Contractor and Contracting Officer and minutes of all meetings
  • Assure performance and delivery in accordance with Contract Requirements, review and approve final submitted invoices/transmittals to ensure hours worked and amounts billed are accurate
  • Perform evaluations and inspections/quality assurance to confirm contractors are performing in accordance with contract terms and conditions, Ensure the Government is meeting its contractual obligations
  • Assist the COR, with plans and conducts post-award conferences to ensure compliance with and full understanding of contractual and technical requirements
  • Participate in Performance Management Reviews quarterly and attend weekly meetings providing technical guidance as well as answering any inquiries on scope of work or contractual requirements
  • Oversee day to day coordination with contractors to include procurement actions and conformity with the requirements of the contract, Coordinates, schedules and attends site visits with the customer and contractor on an as needed
  • Utilize the Paperless Contract Files database building cabinets and uploading documentation for the Contracting Office
  • Government Purchase Card Holder (GPC), Prepare/Create Purchase Request within GFEBS, with purchase descriptions and obtain all documentation required
  • Serves as the ICE Manager responding to all comments, Investigate customer complaints and report to appropriate Management

Program and Management Analyst

Dept of Public Works - DPW
Fort Greely , Alaska
2015.02 - Current
  • responsible for the development of practical recommendations to assist in solving organizational management problems and to improve the allocation and use of Department of Public Works (DPW) resources through enhancement of performance practices, modification of processes and procedures, goal setting, and employee development.
  • Perform research tasks to obtain a variety of cost, schedule, and compile data for work measurement performance standards/performance data; utilize data to identify resource effective services, and to streamline operations for needed efficiencies.
  • Serves as Primary Maintenance Divisions Preventative Maintenance (PM) Manager and central point of control for the implementation, operation, and evaluation of the PM program within the General Fund Enterprise Business System (GFEBS). Create/process and monitor the PM program from start to completion, Conduct data collection within both Operations and Maintenance and cProjects; create Bi weekly and Monthly reports getting updates and status of all DMOs,
  • Serve as Back up for Operations and Maintenance customer service. Timekeeper for DPW Automated Time Attendance and Production System (ATAAPS), monitoring and maintaining time and attendance, assisting employees with updating time/attendance, requesting leave, and concurring labor at pay periods end.
  • Serves as Organizational Defense Travel Administrator (ODTA) for DPW to assist employees with creating authorizations for travel and completing travel vouchers. Adding in new personnel and removing outgoing.
  • Develops and implement new procedures for streamlining operations.
  • Conducts interviews with staff members regarding workflow processes.

Emergency Dispatch Supervisor

Dept of Emergency Services
Fort Greely , AK
2010.07 - 2015.11
  • Supervise daily operations and functions of the Fire and Police Dispatch Center. Schedule, assign, prioritize, evaluate and review work of Dispatchers
  • communicate effectively with personnel both in writing and orally. Guide and assist Dispatchers in daily duties and in-progress, life or property threatening situations.
  • Provide and monitor classroom and on-the-job training to newly hired Dispatchers; Evaluate, develop, and implement policies and procedures to improve operational effectiveness
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Supervised team of 10 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Assisted in creating budgets for departmental expenses including personnel costs.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Created and updated SOPs as warranted. Complied with company policies, objectives and communication goals.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

High School Diploma -

Lee County High School
Sanford, NC
1987-06

Skills

  • Documentation And Reporting
  • Report Preparation
  • Issue Identification
  • Workflow Analysis
  • Information Gathering
  • Data Processing
  • Business Operations Analysis
  • Continuous Improvement
  • Process Improvements
  • Excel proficiency
  • Problem-solving abilities
  • Adaptability and Flexibility
  • Time management abilities
  • Attention to Detail
  • Adaptability
  • Professional Demeanor
  • Problem-solving aptitude
  • Team building
  • Self Motivation
  • Effective Communication
  • Decision-Making
  • Reliability

References

  • Jonathan Enlow, Deputy Garrison Commander, 873-7347, jonathan.s.enlow.civ@army.mil
  • Travis Hoague, Dept of Emergency Services, Chief of Police, 873-9144, robert.t.hoague.civ@army.mil
  • Geoff Bak,Dept of Public Works, Operations and Maintenance Chief, 907-590-2035, geoffrey.s.bak.civ@army.mil
  • Kyle Anderson, Arctic Regions Test Center (ARTC), USD Chief, 907-873-4595, kyle.b.anderson.civ@army.com
  • Jeff Lipscomb, ARTC, Technical Director, 907-873-4645, jeffrey.m.lipscomb.civ@army.mil
  • Martha Kimbal, 1-907-347-3231
  • Jesse Aitchison, Human Resources, 1-612-978-1639

Training

  • Army Threat Awareness and Reporting Program (TARP)
  • Phase II COR Training 11-30-23
  • CLC106 - Contracting Officer's Rep. with a Mission Focus - certificate 10-4-22
  • CLC206 - Contracting Officer's Representatives in a Contingency Env. certificate - 9.29.22
  • CLC222 - Contracting Officer's Representative (COR) Online 9.27.22
  • ACQ0030 Ethics certificate 3.1.2023
  • FEMA IS-100c - Certificate 9.18.23
  • FEMA IS-200.C - Certificate 9.18.23
  • FEMA IS-700.B - Certificate 9.18.23

Accomplishments

  • Certificate of Achievement - Civilian Team of the Quarter 8/26/2022
  • Certificate of Achievement - Civilian Team of the Quarter 5/6/2023

Timeline

Program Management Analyst

Dept of Public Works (DPW)
2018.11 - Current

Program and Management Analyst

Dept of Public Works - DPW
2015.02 - Current

Emergency Dispatch Supervisor

Dept of Emergency Services
2010.07 - 2015.11

High School Diploma -

Lee County High School

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Lara Gardner