Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Lara Hall

Webb City,MO

Summary

I have a wide variety of experiences and am always excited to learn something new. Challenge is interesting for me. I enjoy finding the most efficient way to perform any task. I am always committed to safety and teamwork! I am a hardworking and dedicated employee. I would appreciate the opportunity to demonstrate my skills and attitude!!

Overview

26
26
years of professional experience

Work History

Administrative Assistant

Colors By Shawn Painting
03.2019 - 04.2025
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Server/ Trainer

Red Lobster
03.2007 - 03.2023
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Monitored new server performance and offered continuous support throughout training period.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
  • Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
  • Assisted in new server onboarding and orientation to cultivate seamless transitions.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Implemented upselling techniques, boosting overall revenue for the restaurant.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.
  • Utilized effective communication techniques to support server learning and comprehension.
  • Evaluated server performance regularly to identify areas for improvement and set attainable goals for development.
  • Assisted in event planning and execution, leading to successful private parties and special events at the restaurant.
  • Improved customer satisfaction with personalized training methods tailored to each server's learning style.
  • Coordinated with management to identify training needs, leading to more streamlined onboarding process for new hires.
  • Led by example, demonstrating exemplary customer service and work ethic, setting high standard for trainees.
  • Assessed individual performance post-training to identify areas for further development, ensuring high level of service.
  • Initiated role-play scenarios to better prepare servers for real-life situations, improving customer service scores.
  • Provided coaching and mentoring to employees.

CNA

Mt. Carmel Regional Medical Center
05.2002 - 01.2003
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Leak Tester

Superior Industries
06.1999 - 04.2002
  • Developed strong working relationships with colleagues from multiple departments, fostering a collaborative environment conducive to efficient problem-solving and information sharing.
  • Managed inventory levels for essential tools and materials required for effective leak detection activities, minimizing delays caused by insufficient resources during critical stages of production cycles.
  • Participated in safety audits, reinforcing company-wide commitment to safe work practices and hazard prevention efforts related to leak testing operations.
  • Evaluated the performance of leak testing equipment, recommending updates or replacements as necessary to maintain optimal efficiency and accuracy.
  • Ensured compliance with industry regulations through diligent adherence to established protocols during all phases of leak testing processes.

Education

None - General Studies

MSSC
Joplin, MO

GED - General Studies

Carl Junction High School
Carl Junction, MO
05.1986

Skills

  • Customer service
  • Office administration
  • Time management
  • Communication

Timeline

Administrative Assistant

Colors By Shawn Painting
03.2019 - 04.2025

Server/ Trainer

Red Lobster
03.2007 - 03.2023

CNA

Mt. Carmel Regional Medical Center
05.2002 - 01.2003

Leak Tester

Superior Industries
06.1999 - 04.2002

None - General Studies

MSSC

GED - General Studies

Carl Junction High School

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