Lara Heath
Chapin,SC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
32
32
years of professional experience
Work History
Owner and Operator
Lake Strong Fitness, LLC
Chapin, SC
03.2018 - Current
- Develop personalized fitness programs for clients based on their individual goals and needs.
- Explain principles of nutrition including basic dietary guidelines to help optimize results.
- Maintain records of client's performance data such as weight loss, muscle gain.
- Educate clients about the benefits of regular exercise and healthy eating habits.
- Assist clients in setting realistic short-term and long-term goals.
- Encourage clients to take part in activities outside the gym to maintain a balanced lifestyle.
- Create nutritional plans that support overall health goals of clients.
- Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
- Provide instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Provide instructions in proper form, technique, and safety when performing exercises.
- Perform administrative duties such as billing customers or ordering supplies as needed.
- Conduct assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Owner And CrossFit Coach
Crossfit Bomb Island
Chapin
09.2013 - Current
- Responsible for all of the hiring of employees and making sure they have all of the necessary certifications
- Scheduling of all employees
- Accounting duties for employees
- Coaching classes; 25 classes per week
- Cleaning the facility daily and deep cleaning weekly
- Planning events and parties for our 80+ members
- Marketing for our gym in person and on social media
- Planning and implementing policies and procedures
- Responding to all membership inquiries
- Holding new member classes and orientations.
NASM Certified Personal Trainer
Gold's Gym
Irmo
01.2000 - 04.2012
- Scheduled and conducted fitness orientation appointments with new members
- Developed safe and effective exercise programs for all members
- Assisted clients in finding new ways to inspire healthier habits
- Successfully sold personal training packages
- Designed customized client programs to meet individual fitness needs
- Ensured all gym equipment was in optimal operating condition and instructed clients on proper use
- Recruited an average of 8 new participants each month
- Taught a variety of group exercise classes, including Boot Camp Les MIlls Body Pump and Pilates
- Conducted fitness orientation programs for new members
- Monitored proper execution and form of all clients and gently adjusted their positions
- Consistently met daily group fitness class attendance goal 50 participants.
Business Analyst
InSpire Insurance Solutions
Columba
02.1996 - 07.1999
- Implemented client training (business and technical) and supervised software integration on client's website
- Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing
- Implemented user acceptance testing with a focus on documenting defects and executing test cases
- Recommended operational improvements based on tracking and analysis.
Customer Service Representative
Blue Cross Blue Shield Of South Carolina
Columbia
01.1993 - 02.1996
- Assisted customers promptly and politely, in person and via telephone
- Learned, referenced and applied product knowledge information
- Delivered exceptional customer service by maintaining extensive knowledge of products and services and creating a welcoming environment
- Resourcefully responded to customer requests for products, services and information
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Education
Bachelor of Arts - Pyschology
University Of South Carolina - Columbia
Columbia, SC01.1992
Skills
- Marketing tactics
- Relationship Building
- Exercise program design
- Operations Management
- Client Coaching
- Nutrition and weight loss management
- Goal setting and planning
Timeline
Owner and Operator
Lake Strong Fitness, LLC
03.2018 - Current
Owner And CrossFit Coach
Crossfit Bomb Island
09.2013 - Current
NASM Certified Personal Trainer
Gold's Gym
01.2000 - 04.2012
Business Analyst
InSpire Insurance Solutions
02.1996 - 07.1999
Customer Service Representative
Blue Cross Blue Shield Of South Carolina
01.1993 - 02.1996
Bachelor of Arts - Pyschology
University Of South Carolina - Columbia
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