Lara Howard
Columbus,Georgia
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably at Z-Beans Coffee Shop. Proven ability to optimize workflow and train staff, ensuring high standards of service and compliance with health regulations. Skilled in cash handling and effective communication, consistently enhancing customer satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Associate
Burger King
01.2025 - Current
- Maintained cleanliness and organization of workstations during busy shifts.
- Assisted customers with menu selections and provided friendly service.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Followed health and safety regulations to maintain a safe work environment.
- Performed cash register functions accurately and efficiently.
Manager
Z-Beans Coffee Shop
07.2019 - 01.2025
- Managed daily operations and ensured efficient workflow in busy coffee shop environment.
- Supervised staff performance and provided training on customer service standards.
- Coordinated inventory management and maintained stock levels for coffee supplies.
Associate
Columbus Corner Bakery
07.2016 - 10.2018
- Maintained cleanliness and organization of workstations during busy shifts.
Administrative Assistant
Global Employment Solutions (NCR)
09.2015 - 07.2016
- Assisted in scheduling meetings and managing calendars for multiple team members.
Cashier
Panther Quick Stop
06.2014 - 09.2015
- Processed customer transactions accurately and efficiently at a busy convenience store.
Education
High School Diploma -
06-1984
Skills
- Customer service
- Cash handling
- Inventory management
- Health regulations
- Staff training
- Workflow optimization
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- New hire training
- Leadership qualities
- Workplace safety
- Basic accounting
- Computer skills
Qualifications Experience
- Assisting with payroll and all related paperwork
- Interviewing Potential Candidates for Employment
- Hiring and Terminating Employees
- Recruiting Contractors
- Providing Excellent Customer Service
- Collecting Payments
- Checking patients in and out, making any necessary follow up appointments
- Scheduling of post-operative appointments
- Distributing faxes to the appropriate destination
- Being the primary point of contact for workman’s compensation patients
- Ensuring all paperwork is completed
- Assisting with loan processing
- Credit Bureau monthly reporting of credit disputes
- Attention to detail
Positions
- Manager, Z-Beans Coffee Shop, 07/01/19, Current
- Associate, Columbus Corner Bakery, 07/01/16, 10/01/18
- Administrative Assistant, Global Employment Solutions (NCR), 09/01/15, 07/01/16
- Cashier, Panther Quick Stop, 06/01/14, 09/01/15
- Associate, John’s Bread Basket, 06/01/09, 12/01/11
- Receptionist, River City Orthopedic, 03/01/08, 01/01/09
- Receptionist, Lane Dermatology and Dermatologic Surgery, 09/01/07, 02/01/08
- Clerk, Westaff (Colonial Bank), 08/01/03, 08/01/06
- Clerk, Green Point Mortgage
References
References available upon request.
Timeline
Associate - Burger King
01.2025 - Current
Manager - Z-Beans Coffee Shop
07.2019 - 01.2025
Associate - Columbus Corner Bakery
07.2016 - 10.2018
Administrative Assistant - Global Employment Solutions (NCR)
09.2015 - 07.2016
Cashier - Panther Quick Stop
06.2014 - 09.2015
Jordan Vocational High School - High School Diploma,