Lara Johnson
Elizabethtown,NC
Summary
Dynamic and results-oriented professional with a proven track record at UNC Health Southeastern. Excelled in recruitment and retention program development, leveraging outstanding communication skills to enhance customer satisfaction and team performance. Demonstrated expertise in evidence-based practice and innovative lesson planning, significantly improving educational and healthcare outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Recruitment/Retention Specialist
UNC Health Southeastern
02.2022 - Current
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
- Negotiated contract renewals, securing continued business partnerships with satisfied clients.
- Built constructive customer relationships to improve loyalty and recommendations.
- Improved overall company performance by contributing to strategic planning discussions and offering retention-focused recommendations.
- Collaborated with sales and marketing teams to develop targeted campaigns for customer segments.
- Conducted detailed analysis of customer feedback to identify patterns and areas for improvement, enhancing overall satisfaction.
- Cultivated team environment focused on exceeding customer expectations, leading by example in all customer interactions.
Health Occupations Teacher
Bladen County Schools
02.2018 - 01.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
Motel Manager
Brissons Motel
05.2019 - 08.2019
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Increased repeat business through excellent customer service and targeted marketing efforts.
- Reduced expenses with effective cost control measures in purchasing and payroll management.
Clinical Nursing Instructor
Sampson Community College
06.2017 - 12.2017
- Delivered information and valuable instructions to students during clinical rotations.
- Maintained open lines of communication with students, offering support and guidance throughout their educational journey.
- Developed and created clinical assignments to assess student skills.
- Oriented and provided instruction to students during clinical rotations.
- Coached underperforming students to help meet clinical objectives
- Served as a role model for professional behavior and ethical decision-making in the clinical environment.
- Monitored progress of each student and provided formal evaluation upon completion of clinical placements.
Travel Nurse
TNAA
01.2015 - 06.2017
- Delivered high-quality patient care during emergency situations, remaining calm under pressure and effectively prioritizing tasks according to urgency.
- Improved patient outcomes through careful monitoring and thorough documentation of vital signs, medical histories, and treatment plans.
- Administered medications and treatment to patients and monitored responses.
- Assessed patient conditions by taking vital signs and evaluating symptoms to determine appropriate treatment.
- Demonstrated adaptability in rapidly adjusting to changing unit assignments, consistently maintaining high-quality care delivery across various clinical settings.
- Maintained excellent time management skills during periods of high patient turnover while consistently delivering compassionate and patient-centered care.
- Utilized strong assessment skills in identifying early warning signs of complications or deterioration in patients'' conditions, allowing for prompt interventions when necessary.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans tailored to meet patients'' specific needs.
- Developed relationships with patients and families to understand medical history and care needs.
- Educated family members on proper caregiving techniques, enabling them to provide more informed support for their loved ones during recovery periods.
- Developed rapport with patients from diverse backgrounds while promoting trust and open communication throughout their treatment journey.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Nurse Manager
Southeastern Regional Medical Center
09.2012 - 11.2014
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
- Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
RN Staff Nurse
Southeastern Regional Medical Center
06.2007 - 09.2012
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Educated patients on disease prevention and management, promoting healthier lifestyles.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
- Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
- Evaluated the effectiveness of nursing interventions, revising care plans as needed to ensure optimal patient outcomes and satisfaction.
- Reduced medication errors through meticulous administration and documentation of medications.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Participated in hospital committees to recommend quality improvement initiatives.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
RN Staff Nurse
Sampson Regional Medical Center
06.2005 - 06.2007
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Educated patients on disease prevention and management, promoting healthier lifestyles.
- Assisted physicians during medical procedures, ensuring accurate delivery of care as prescribed by the healthcare provider.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Managed complex wound care cases using advanced skills in assessment, dressing application, and infection control measures.
- Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
- Reduced medication errors through meticulous administration and documentation of medications.
- Collaborated with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
- Administered vaccinations and conducted health screenings for early detection of illnesses or diseases among patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Education
Bachelor of Science - Nursing
University of Phoenix Online
Phoenix, AZ12-2012
Associate of Applied Science - Nursing
Sampson Community College
Clinton, NC06-2005
Skills
- Evidence-based practice
- Deadline management
- Student needs assessment
- Recruitment
- Retention program development
- Outstanding communication skills
- Innovative lesson planning
- Relationship building
- Staff training and development
- Motivational skills
- Student-centered learning
- Hospitality
- Growth mindset
- Performance improvement
- Privacy and confidentiality
Accomplishments
- Supervised/Managed team of 75 staff members.
- Assisted organization to obtain Magnet Status, Recertification, and win the NC Hallmark Award (Southeastern Regional Medical Center)
- Chosen to represent the state of NC in the National Americas United States Pageant as "Tarheel State Curvy Ms Americas United States" -
- Won the Greater Ms Carolina Sweetheart Pageant and People's Choice Award 2021-2022
- Served as the Social Media/Marketing Specialist for East Bladen High School (Volunteered Services)
- Chosen by Administration & Served on the Southeast Regional Education Board Team for Bladen County Schools
- Chosen by Administration & Served as a member of the Lead Teacher Cohort 3 for Bladen County Schools 2020-2021
- Served as HOSA Chapter Advisor for East Bladen High School and mentored students to compete at the State HOSA Conference.
- Chosen by Administration & Served on the Southeast Regional Education Team for Bladen County Schools
- Chosen by Administration & Served on the Curriculum Advisory Committee for Bladen County Schools 2019-2020
- Chosen to represent East Bladen High School, Bladen County Schools, Sandhills Region, and a Finalist for the NC NCCAT Beginning Teacher of the Year (2019)
- Hilton Teacher of the Week
- Vice President of Nursing Class
- Current President of the NC Association of Health Care Recruitment
- Carolina Care Champion: UNC Health Southeastern
Certification
- Basic Life Support Certification (BLS)
- NC Driver's License
- LEAN Certified
Languages
English
Full Professional
Timeline
Recruitment/Retention Specialist
UNC Health Southeastern
02.2022 - Current
Motel Manager
Brissons Motel
05.2019 - 08.2019
Health Occupations Teacher
Bladen County Schools
02.2018 - 01.2022
Clinical Nursing Instructor
Sampson Community College
06.2017 - 12.2017
Travel Nurse
TNAA
01.2015 - 06.2017
Nurse Manager
Southeastern Regional Medical Center
09.2012 - 11.2014
RN Staff Nurse
Southeastern Regional Medical Center
06.2007 - 09.2012
RN Staff Nurse
Sampson Regional Medical Center
06.2005 - 06.2007
Bachelor of Science - Nursing
University of Phoenix Online
Associate of Applied Science - Nursing
Sampson Community College
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