Lara McKinley
Office Administrator
Owingsville,KY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Computer Lab Para-educator
Moses Lake School District
09.2021 - 04.2022
- Created computer lab curriculum for 16 kindergarten through fifth grade classes to meet students' academic needs
- Responsible for all Chromebook equipment assigned to over 400 students and staff, as well as help desk tickets and follow through to make sure addressed in timely manner
- Handled sensitive student information on a daily basis
- Promoted digital citizenship by teaching students responsible online behavior and internet safety protocols
Office Administrator
Ridgeline Graphics
02.2019 - 06.2019
- Triaged all incoming phone calls
- Interacted with customers by phone, email, or in-person to provide information
- Fulfilled customer's copy and print orders
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues
- Managed cashier and closed out nightly
- Tracked office supplies and restocked low items to keep team members on-task and productive
Sales Associate/Key Holder
Hallmark
11.2017 - 01.2019
- Keyholder: responsible for open and close of store
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
Seasonal Retail Stock Merchandiser
Macy's
09.2016 - 01.2017
- Inspected floor displays, noted missing items, and immediately replenished merchandise
- Arranged consistent shelves, bins, and racks by following established planograms
- Performed inventory control, such as counting and stocking merchandise
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment
Substitute Teacher/Paraeducator
Eastmont School District
10.2014 - 06.2016
- Repeatedly requested as substitute by teachers and para-educators based on excellent past referrals and trust performance
- Upheld classroom routines to support student environments and maintain consistent schedules
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
Education
Bachelor's in Business Administration - General Management
University of New Mexico
Albuquerque, NM05.2003
Skills
Experience with Microsoft Word and Excel, as well as other scanners and filing systems
Organizational skills
Time Management
Quality Assurance
Interpersonal Skills
Multi Tasking
Timeline
Computer Lab Para-educator
Moses Lake School District
09.2021 - 04.2022
Office Administrator
Ridgeline Graphics
02.2019 - 06.2019
Sales Associate/Key Holder
Hallmark
11.2017 - 01.2019
Seasonal Retail Stock Merchandiser
Macy's
09.2016 - 01.2017
Substitute Teacher/Paraeducator
Eastmont School District
10.2014 - 06.2016
Bachelor's in Business Administration - General Management
University of New Mexico