Lara McKinley
Office Administrator
Owingsville,KY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Computer Lab Para-educator
Moses Lake School District
09.2021 - 04.2022
- Created computer lab curriculum for 16 kindergarten through fifth grade classes to meet students' academic needs
- Responsible for all Chromebook equipment assigned to over 400 students and staff, as well as help desk tickets and follow through to make sure addressed in timely manner
- Handled sensitive student information on a daily basis
- Promoted digital citizenship by teaching students responsible online behavior and internet safety protocols
Office Administrator
Ridgeline Graphics
02.2019 - 06.2019
- Triaged all incoming phone calls
- Interacted with customers by phone, email, or in-person to provide information
- Fulfilled customer's copy and print orders
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues
- Managed cashier and closed out nightly
- Tracked office supplies and restocked low items to keep team members on-task and productive
Sales Associate/Key Holder
Hallmark
11.2017 - 01.2019
- Keyholder: responsible for open and close of store
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
Seasonal Retail Stock Merchandiser
Macy's
09.2016 - 01.2017
- Inspected floor displays, noted missing items, and immediately replenished merchandise
- Arranged consistent shelves, bins, and racks by following established planograms
- Performed inventory control, such as counting and stocking merchandise
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment
Substitute Teacher/Paraeducator
Eastmont School District
10.2014 - 06.2016
- Repeatedly requested as substitute by teachers and para-educators based on excellent past referrals and trust performance
- Upheld classroom routines to support student environments and maintain consistent schedules
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
Education
Bachelor's in Business Administration - General Management
University of New Mexico
Albuquerque, NM05.2003
Skills
Experience with Microsoft Word and Excel, as well as other scanners and filing systems
Timeline
Computer Lab Para-educator
Moses Lake School District
09.2021 - 04.2022
Office Administrator
Ridgeline Graphics
02.2019 - 06.2019
Sales Associate/Key Holder
Hallmark
11.2017 - 01.2019
Seasonal Retail Stock Merchandiser
Macy's
09.2016 - 01.2017
Substitute Teacher/Paraeducator
Eastmont School District
10.2014 - 06.2016
Bachelor's in Business Administration - General Management
University of New Mexico