Lara Miller
Pfafftown,NC
Summary
Customer-focused professional with successful 20 plus-years career in Customer Service sector. Dynamic successful applying Organizational and Interpersonal skills in busy business environment.
Overview
23
23
years of professional experience
Work History
Office Manager
Ren's RV Services
09.2020 - 05.2022
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Sales Coordinator
Totally Ecclectic
09.2004 - 08.2006
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
Sales Associate
Home Depot
01.2003 - 02.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Commercial Janitorial Cleaner
Ss Commercial Services
07.1999 - 05.2002
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Increased building safety by promptly addressing spills and other hazards with appropriate cleaning techniques.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Contributed to a positive customer experience by ensuring clean and orderly common areas in commercial spaces.
- Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
Education
No Degree - Civil Engineering
Moraine Park Technical College
Fond Du Lac, WIHigh School Diploma -
American School
Lansing, ILSkills
- Bookkeeping
- Customer Service
- Data Entry
- Expense Reporting
- Billing
- Inventory Control
Timeline
Office Manager
Ren's RV Services
09.2020 - 05.2022
Sales Coordinator
Totally Ecclectic
09.2004 - 08.2006
Sales Associate
Home Depot
01.2003 - 02.2004
Commercial Janitorial Cleaner
Ss Commercial Services
07.1999 - 05.2002
No Degree - Civil Engineering
Moraine Park Technical College
High School Diploma -
American School
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