Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
7
7
years of professional experience
Work History
Receptionist
Madison Spine & Physical Therapy
01.2021 - Current
Optimized clinic flow by managing patient scheduling and appointment reminders.
Enhanced service delivery through effective communication between patients and providers.
Ensured compliance by maintaining accurate patient records in electronic health systems.
Trained new staff on front desk procedures, promoting consistent service quality.
Fostered a welcoming environment by promptly addressing patient inquiries and concerns.
Provided professional assistance to visitors, ensuring friendly and knowledgeable support.
Babysitter
01.2020 - Current
Maintained a clean and organized environment to ensure the well-being of children under care.
Reassured children when upset providing emotional support and stability.
Communicated with parents regarding children's progress and development, raising any issues.
After School Program Assistant
Knight Care
01.2019 - 01.2020
Created a safe environment for children aged 5–13 during activities.
Ensured daily activities promoted safety and support for all participants.
Cultivated teamwork and collaboration among students for positive learning outcomes.
Increased student engagement through hands-on activities and collaborative projects.