Lara Parsons
Bethel,CT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing esthetician student pursuing flexible part-time employment with weekend and evening shift options. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Whip Salon
Newtown, CT
05.2023 - 12.2023
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
- Updated and recorded customer or client information to maintain accounts.
- Scheduled and confirmed appointments.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Scheduled appointments for clients, customers, and other visitors.
Daycare Assistant Teacher
Bethel Kindercare
Bethel, CT
01.2023 - 05.2023
- Demonstrated knowledge of basic first aid procedures for minor illnesses or injuries.
- Related well to parents and kept each informed about new daycare activities or behavioral concerns.
- Participated in parent conferences or meetings related to the care of individual children.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Maintained daily records of attendance, activities, meals served and medications administered.
- Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Enhanced student learning by teaching foundational skills in letter, number and color recognition.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Organized special events such as field trips or holiday celebrations with parents' approval.
- Responded quickly to any unexpected situations such as injuries or behavioral issues.
- Observed behavioral issues to alert parents or guardians.
- Modeled good behaviors for students and maintained classroom discipline.
- Monitored student progress to ensure cooperation and growth.
- Balanced schedules to promote optimal rest, play and educational periods.
- Respected cultural and familial backgrounds of different children with personalized approach to childcare.
- Developed positive relationships with families by communicating regularly about their child's progress.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Collaborated with other staff members to ensure that all safety protocols were followed at all times.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
- Kept class space organized, clean and learning-focused for optimal student development.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Participated in workshops, trainings and conferences to improve educational skills.
Restaurant Hostess
Bottega Restaurant
Bethel, CT
07.2022 - 05.2023
- Assigned patrons to suitable tables according to server rotation.
- Informed patrons of establishment specials and promotions.
- Inspected dining and serving areas for cleanliness and proper setup.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Received and recorded patrons' dining reservations.
- Greeted customers and escorted them to their tables.
- Informed kitchen staff of any special orders or dietary restrictions.
- Helped service staff handle demand by distributing food and beverages.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Took reservations from patrons by phone or online.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Notified server after seating parties in section to facilitate prompt service.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Answered phones promptly to record and confirm reservations.
- Directed customers to bar area in high-traffic times to increase drink sales.
- Communicated with servers about new tables, changes in food availability and customer comments.
Receptionist
Mirante Agency
Danbury, CT
07.2021 - 07.2022
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Coordinated pick-up and delivery of express mail services.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Assisted with special projects assigned by management when required.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
- Sorted incoming mail and directed to correct personnel each day.
- Updated and recorded customer or client information to maintain accounts.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Collated, bound and stored computer-generated reports.
Education
Esthetician
Oxford Academy of Hair Design
Seymour, CT04-2024
High School Diploma -
Bethel High School
Bethel, CT06-2023
Skills
- Office Management
- Data Entry
- Project Coordination
- Administrative Support
- Scheduling
- Bookkeeping
- Technical Support
- Tech-Savvy
- Scheduling Appointments
- Professional Demeanor
- Supply Management
- Time Management
- Strategic Planning
- Multi-Line Telephone Skills
- Positive and Professional
- Verbal and Written Communication
- Recordkeeping and Bookkeeping
- Meticulous and Organized
- Greeting and Seating Clients
- Multitasking and Prioritization
Certification
- Dermalogica product knowledge certified
- Dermalogica acne certified
- Dermalogica gua sha certified
- Microdermabrasion
- makeup certified
- Chemical Peel certified
- CPR and first aid certified
Languages
Portuguese
Native/ Bilingual
Websites
Timeline
Receptionist
Whip Salon
05.2023 - 12.2023
Daycare Assistant Teacher
Bethel Kindercare
01.2023 - 05.2023
Restaurant Hostess
Bottega Restaurant
07.2022 - 05.2023
Receptionist
Mirante Agency
07.2021 - 07.2022
Esthetician
Oxford Academy of Hair Design
High School Diploma -
Bethel High School
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