Administrative and public service professional with experience in records management, data entry, and time-sensitive communication. Handles public, staff, and emergency-related inquiries with courtesy, accuracy, and steady organization while supporting daily operations and maintaining documentation.
Overview
9
9
years of professional experience
Work History
Teaching Assistant/Teacher
Faith Christian Academy
Wharton, Texas
02.2025 - 05.2026
Encouraged social, emotional, and academic development through tailored activities for age-appropriate learning.
Assisted children in developing self-assurance and autonomy in daily tasks, promoting independence and confidence.
Implement daily lesson plans and activities
Facilitated spiritual and emotional growth in children through engaging activities, fostering holistic development and a lifelong relationship with Jesus Christ.
Telecommunications Operator
Wharton County Sheriff's Office
Wharton, Texas
01.2024 - 06.2024
Operated communications equipment, including radio consoles, multi-line telephones, and computer aided dispatch system (CAD), to ensure effective communication during emergencies.
Assisted police officers by conducting inquiries through National Crime Information Center (NCIC) and Texas Law Enforcement Telecommunications System (TLETS) to facilitate timely responses.
Processed, maintained, and verified time-sensitive information, such as agency warrants and missing persons, to support law enforcement operations.
Maintain proficiency in all aspects of emergency communication, such as licensing, certification, and credentialing standards.
Administrative Assistant
Wharton County Sheriff's Office
Wharton, TX
03.2021 - 01.2024
Communicated with command staff, employees, other agencies, and the public with knowledge, efficiency, and courtesy, enhancing overall collaboration.
Responded to phone inquiries professionally, gathering accurate information to effectively direct calls or resolve issues.
Took accurate phone messages for Sheriff, Chief Deputy, or Jail Administrator, ensuring timely delivery for prompt follow-up.
Maintained accurate data and records in both manual and electronic information systems to ensure easy retrieval.
Lifestyle Assistant
Landon Ridge Assisted Living
Sugar Land, Texas
05.2019 - 02.2020
Developed lifestyle program enhancing residents' quality of life and addressing individual needs.
Recorded activities, events, programs, and maintained monthly calendars to ensure organized resident engagement.
Ensured compliance with laws, regulations, and guidelines governing functions in assisted living facilities.
Resident Care Associate
Optimum Personal Care
Sugar Land, Texas
09.2018 - 05.2019
Supported well-being of residents with mild and advanced memory loss through personalized care.
Hands-on experience assisting residents with ADLs
Connect with residents through trust, empathy and respect.
Introduced residents to activity programs, fostering participation and engagement.
Partnered with staff to improve quality of resident care through teamwork and shared insights.
Intern
Brookdale Senior Living
San Marcos, TX
05.2017 - 12.2017
Planned, scheduled, and conducted lifestyle programs to enhance resident engagement.
Designed programs that promoted socialization, entertainment, and relaxation for all residents.
Fostered a welcoming environment through interactions with residents, guests, and staff.
Demonstrate an interest in working with a senior population.
Education
Bachelor of Science - Applied Sociology, Minor in Aging and the Life Course
TEXAS STATE UNIVERSITY
San Marcos, Texas
12-2017
Skills
Administrative coordination
Records management
Data entry
Time management
Multitasking capacity
Adaptability and flexibility
Timeline
Teaching Assistant/Teacher
Faith Christian Academy
02.2025 - 05.2026
Telecommunications Operator
Wharton County Sheriff's Office
01.2024 - 06.2024
Administrative Assistant
Wharton County Sheriff's Office
03.2021 - 01.2024
Lifestyle Assistant
Landon Ridge Assisted Living
05.2019 - 02.2020
Resident Care Associate
Optimum Personal Care
09.2018 - 05.2019
Intern
Brookdale Senior Living
05.2017 - 12.2017
Bachelor of Science - Applied Sociology, Minor in Aging and the Life Course