
Client experience professional who creates a warm, hospitable atmosphere that makes clients feel welcomed, understood, and eager to shop. Known for elevating the in-store experience, building genuine rapport, and consistently driving strong sales results. Welcoming what the day shall bring.
PROFESSIONAL SUMMARY
High-volume sales specialist with 3+ years of experience handling 200–500 customers daily in fast-paced, high-demand environments. Known for strong client relationships, sharp styling instincts, calm presence under pressure, and a luxury-leaning, elevated personal brand. Adaptable, fast-learning, and trusted by management for cross-location support and leadership-level responsibilities before title.
• Consistently manage 200–500 customers per day, maintaining accuracy, speed, and a high client satisfaction rate.
• Trusted across 10 store environments, regularly covering shifts at new or temporary locations due to reliability and strong problem-solving.
• Built long-term customer relationships; known for remembering preferences, recommending products, and creating a luxury-style client experience.
• Assisted management with onboarding, training new hires, and organizing floor operations during high-traffic hours.
• Handled point-of-sale, inventory issues, conflict resolution, and smooth customer flow during peak volume.
• Recognized for strong presence, professionalism, and maintaining composure in chaotic moments.
• Selected to support 3 additional stores due to strong customer service, presentation, and trustworthiness.
• Provided rapid adaptation to new teams and environments.
• Helped stabilize locations during staffing shortages, events, and reorganizations.
• Supported lead stylists with color, wash, blowouts, extensions prep, client consultations, and maintaining a luxury service environment.
• Developed strong interpersonal skills, client comfort techniques, and presentation awareness.
• Learned fast-paced, aesthetics-focused professionalism from ages 16–21 through Salon Luxe.
High-volume customer service
Clienteling & relationship building
Luxury service standards
Styling & aesthetic awareness
Conflict resolution
Fast learner / adaptable
POS accuracy & compliance
Team support & light leadership
Strong communication
Reliable under pressure