Lara Rose Kittrell
Warrenton,NC
Summary
Compassionate therapeutic support staff member with expertise in crisis intervention and healthcare documentation. Committed to fostering positive client relationships and collaborating with multidisciplinary teams to enhance individual outcomes.
Overview
31
31
years of professional experience
Work History
Therapeutic Support Staff Member
Central Regional Hospital
Butner, North Carolina
01.2022 - Current
- Maintained safe environment through strict adherence to health and safety protocols.
- Adhered to strict confidentiality policies when discussing sensitive information about clients or their families.
- Collaborated with other professionals such as teachers, psychologists, psychiatrists, and social workers to promote positive outcomes.
- Provided one-on-one support aligned with treatment plans to address individual emotional needs.
- Cultivated positive relationships with clients by respecting their feelings and ideas.
Front Desk Receptionist
Central Regional Hospital
Butner, North Carolina
01.2022 - Current
- Welcomed patients and visitors, fostering a positive first impression.
- Answered phone calls and directed inquiries to appropriate departments.
- Maintained patient confidentiality while handling sensitive information.
- Facilitated communication between patients and medical staff, ensuring clarity and prompt assistance.
- Managed patient check-ins and check-outs, streamlining the process for improved patient flow.
- Organized and maintained front desk supplies and materials.
- Answered incoming calls and redirected callers to the appropriate personnel or department.
Administrative Lead
Central Regional Hospital
Butner, North Carolina
01.2022 - Current
- Supported budget management by tracking expenses and resource usage to ensure adherence to financial guidelines.
- Guided staff on administrative matters to streamline processes and enhance operational efficiency.
- Monitored inventory levels of office supplies to maintain adequate stock for staff needs.
- Organized travel arrangements for senior staff members including flight, hotel bookings and car rentals.
Administrative Specialist
Central Regional Hospital
Butner, North Carolina
10.2000 - 01.2022
- Maintained medical records, ensuring compliance with regulations to support quality patient care.
- Supported patient intake procedures and verified insurance information accurately.
- Managed inventory of office supplies and medical forms, facilitating smooth operational flow.
- Monitored inventory levels of office supplies and ordered replenishments.
- Processed and sorted incoming mail daily, organizing for efficient distribution and filing.
Therapuetic Support Staff
Central Regional Hospital-DHHS
Butner, North Carolina
11.1995 - 10.2020
- Provided direct support to individuals with mental health needs.
- Facilitated therapeutic activities that improved clients' emotional and social skills.
- Collaborated with healthcare team members to develop care plans.
- Assisted in crisis intervention and conflict resolution strategies.
- Monitored client behavior and reported changes to supervisors.
- Guided colleagues in collaborative practices to enhance team dynamics.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
PSS Cerification -
UNC Camino
Chapel Hill, NC08-2025
Associate of Applied Science - Business Administration
Vance-Granville Community College
Henderson, NC05-2008
CNA Certification - Nursing
North Carolina Central University
Durham, NC11-1995
Skills
- Therapeutic facilitation
- Crisis intervention
- Behavioral intervention
- Healthcare documentation
- Client relationship management
- Problem resolution
- Time management
- Multitasking
- Administrative support
- Microsoft Office proficiency
- First aid and CPR
- Communication skills
Timeline
Therapeutic Support Staff Member
Central Regional Hospital
01.2022 - Current
Front Desk Receptionist
Central Regional Hospital
01.2022 - Current
Administrative Lead
Central Regional Hospital
01.2022 - Current
Administrative Specialist
Central Regional Hospital
10.2000 - 01.2022
Therapuetic Support Staff
Central Regional Hospital-DHHS
11.1995 - 10.2020
PSS Cerification -
UNC Camino
Associate of Applied Science - Business Administration
Vance-Granville Community College
CNA Certification - Nursing
North Carolina Central University