Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lara Smith

Oak Forest,IL

Summary

Dedicated professional with extensive experience in medical billing and coding. Known for exceptional customer service and strong problem-solving skills, consistently resolving denied claims, and ensuring accurate payment.

Overview

33
33
years of professional experience

Work History

Medical Biller and Coder

Unislink
Phoenix, Arizona
07.2013 - Current
  • Filed and submitted insurance claims.
  • Submitted claims to insurance companies electronically or by mail.
  • Provided customer service support to patients regarding billing inquiries.
  • Processed corrections and adjustments as needed to ensure accurate payment from third party payers.
  • Monitored aging accounts receivable report weekly to identify unpaid balances due.
  • Tracked details such as authorizations, pre-certifications or referrals required prior to service delivery.
  • Expertly assigned charges and payments for medical procedures.
  • Resolved denied claims by researching payer requirements and preparing appeals.
  • Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
  • Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
  • Assisted in training new staff on billing procedures and systems.

Medical Receptionist

OB/GYN Health Associates
Orland Park, IL
02.1993 - 07.2013
  • Managed appointment scheduling and maintained accurate patient records daily.
  • Coordinated insurance verifications and resolved billing inquiries effectively.
  • Handled incoming calls and directed inquiries to appropriate departments efficiently.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Education

Some College (No Degree) - Administrative Assistance

Robert Morris College
Orland Park, IL
01-1993

Skills

  • Medical coding
  • Claims processing
  • Electronic billing
  • Payment reconciliation
  • Insurance verification
  • Customer relationship management
  • Medicare and medicaid billing
  • Workers' compensation billing
  • Claim submission
  • Payment posting
  • CPT coding
  • Accounts receivable tracking

References

References available upon request.

Timeline

Medical Biller and Coder

Unislink
07.2013 - Current

Medical Receptionist

OB/GYN Health Associates
02.1993 - 07.2013

Some College (No Degree) - Administrative Assistance

Robert Morris College

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