LARA SUMMERFIELD
San Jose,CA
Summary
Proven self-starter. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Computer Knowledge MS Office skills and previous administrative experience.
Overview
26
26
years of professional experience
Work History
Temporary Employee
Express Employment Professionals
San Jose, CA
02.2016 - Current
- Surveyor of Cal-Train ridership by conducting research, gathered information from multiple sources and presented results
- Canvassed and distributed coupons for Office supply CHAIN
- Server for catering events including food prep and handling
- Worked concession stands for baseball events
- Usher at Center for Performing Arts
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Associate/ Cashier
The Dollar Tree Stores
Campbell, CA
11.2014 - 04.2020
- Provided fast and friendly customer service
- Greeted each customer with friendly and professional attitude
- Responsible for keeping accurate cash transactions and low void count
- Answered questions about products, policy, and services
- Assisted with merchandising and go backs when needed
Catering Assistant
The Art of Food Service
San Jose, CA
01.2016 - 10.2018
- Arranged linens and table settings according to seating plan and event theme
- Cleaned and packed banquet equipment and utensils.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
- Returned reusable goods and serving equipment for inventory and restock
- Delivered catered food and supplies to facility for on-time set-up
- Provided friendly, courteous service to create memorable moments for guests
Sales Assistant
Spirit Stores
San Jose, CA
08.2015 - 11.2017
- Managed cashier register
- Multitasked answering phones while providing knowledgeable customer assistance
- Arranged and filled merchandise displays
- Assisted customers in dressing room while keeping area clean
- Stocked and returned items to store floor., Managed cashier register
Family Caregiver
House Cleaning
Los Gatos, CA
03.2011 - 05.2015
- Provided transportation to and from appointments
- Performed light housekeeping activities including, dusting, vacuuming, laundry, and changed linens as needed
- Prepared meals and did grocery shopping
- Assisted in every day personal needs., Provided transportation to and from appointments
- Determined specific needs and provided most appropriate level of services for patient well-being
Assistant District Plan Administrator
IRA Center
San Jose, CA
08.2006 - 09.2010
- Responsible for following up on client transfers and rollovers
- Coordinated luncheons with school secretaries in promotion of 457 Benefits Plan
- Used independent judgment to keep supervisor informed of all matters that require attention
- Assisted teachers and school staff with loan and withdrawal paperwork
- Composed correspondence; developed, reviewed and edited presentations and documentation
- Responsible for getting all Salary Change forms into District Payroll Departments before cut off dates for each month., Responsible for following up on client transfers and rollovers
Human Resources Assistant
Comcast, Kelly Services
San Jose, CA
10.2005 - 07.2006
- Provided administrative support to Human Resources Department, Learning & Development
- And Recruitment Departments
- Verified and updated employee records in ADP system daily
- Coordinated Ergonomic Assessments of all workstations in South Bay store locations
- Worked with recruiters to fill open positions and perform variety of activities in support of employment process; including job postings, reference checks, transfer request verification, and report generation
- Coordinated and managed hotel accommodations for South Bay Office and all retail stores
- Created forms and spreadsheets for tracking purposes
- Provided administrative support to Human Resources Department, Learning & Development and Recruitment Departments
- Verified and updated employee records in ADP system daily
- Coordinated Ergonomic Assessments of all workstations in South Bay store locations
- Worked with recruiters to fill open positions and perform variety of activities in support of employment process; including job postings, reference checks, transfer request verification, and report generation
- Coordinated and managed hotel accommodations for South Bay Office and all retail stores
- Created forms and spreadsheets for tracking purposes.
- Delivered friendly assistance with new hires throughout interviewing and hiring process
Sales Administrator
Siemens Medical Solutions
Mountain View, Ca
01.2005 - 08.2005
- Provided administrative support to sales department covering Midwest Region
- Processed and submitted accurate and complete sales order packets with all appropriate documents to Order Fulfillment Administrators for booking purposes
- Compiled and generated detailed forecasting reports for sales revenue inquiries on daily basis
- Created sales opportunities and entered pre-order information into Siebel database
- Tracked sales orders and compiled detailed order activity logs
- Informed sales team of status of their sales orders and accounts.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings
- Reviewed customer service agreements for terms and conditions pricing and accuracy
Education
Associate of Arts -
West Valley College
Saratoga, CALos Gatos High School
Los Gatos, CA06.1987
Skills
- SKILLS & ABILITIES
- Self-motivated, resourceful, and versatile
- Detail-oriented within fast-paced environment
- Excellent phone and customer service skills
- Demonstrated ability to coordinate and delegate company functions
- Team oriented, positive, and supportive
- MS Office
- Temporary Contract Employee
- Shown ability to coordinate and delegate company functions
Timeline
Temporary Employee
Express Employment Professionals
02.2016 - Current
Catering Assistant
The Art of Food Service
01.2016 - 10.2018
Sales Assistant
Spirit Stores
08.2015 - 11.2017
Sales Associate/ Cashier
The Dollar Tree Stores
11.2014 - 04.2020
Family Caregiver
House Cleaning
03.2011 - 05.2015
Assistant District Plan Administrator
IRA Center
08.2006 - 09.2010
Human Resources Assistant
Comcast, Kelly Services
10.2005 - 07.2006
Sales Administrator
Siemens Medical Solutions
01.2005 - 08.2005
Associate of Arts -
West Valley College
Los Gatos High School
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