Summary
Overview
Work History
Education
Skills
Certification
Languages
Webinars Attended
References
Timeline
Generic

Lara Yehia

Upland,CA

Summary

A proactive employee eager to undertake new challenges, exhibiting a robust work ethic and remarkable adaptability. Recognized for exceptional interpersonal skills that promote collaboration and foster teamwork. Demonstrates a proven ability to excel independently while swiftly acquiring new competencies.

Exceptional learning agility and a proven ability to thrive in dynamic environments. Demonstrates expertise in quickly acquiring and applying knowledge, contributing to team success in fast-paced settings. Committed to improvement and adept at navigating change effectively. Passionate about continuous learning and professional development.

Innovative professional in workforce training and development, known for high productivity and efficiency in task completion. Excel using communication, adaptability, and leadership to foster learning environments that promote growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Hostess / Take Out Specialist / Trainer

Yard House
Rancho Cucamonga, CA
08.2023 - Current
  • Processed takeout orders through telephone inquiries.
  • Directed arriving guests to assigned tables while providing menus.
  • Welcomed guests and obtained details to arrange seating.
  • Facilitated accurate order-taking through direct and remote communication.
  • Provided information on menu selections, costs, and product availability.
  • Executed payment processing using cash, credit cards, or various payment methods.
  • Efficiently relayed specific meal requirements, allergies, and dietary restrictions to kitchen staff.
  • Entered order information into system with corresponding updates.
  • Separated hot items from cold ones to uphold quality and safety standards.
  • Upheld excellent customer service during peak hours.
  • Provided orientation and training to new staff members on the host job duties.
  • Explained goals and expectations required of trainees.

Front Desk/ Front Floor Manager

Flooring Mart
Rancho Cucamonga, CA
09.2021 - 05.2023
  • Streamlined communication processes by managing call intake efficiently.
  • Coordinated product launches and special discount events to boost sales revenue.
  • Enhanced guest satisfaction by fostering positive and seamless communication.
  • Navigated demanding client interactions with expertise.
  • Expanded customer base via referral generation from regular follow-ups with established clientele.
  • Managed client concerns swiftly by delivering successful resolutions.
  • Managed front desk tasks to provide outstanding visitor assistance.
  • Introduced efficient scheduling techniques to match staffing requirements with expected customer demands.

Dietetic Intern

Bahman Hospital
Beirut
03.2021 - 07.2021
  • Developed individualized meal plans for patients based on their health needs and preferences.
  • Performed full nutritional assessments.
  • Counseled patients on lifestyle modifications needed to achieve optimal health goals.
  • Counseled pregnant women on nutritional requirements and suggestions for healthy diets.
  • Developed diets to meet nutritional requirements for people with special conditions.
  • Maintained updated knowledge through continuing education and advanced training.
  • Treated patients and team members with dignity and respect.
  • Conducted presentations on current nutrition topics such as diabetes management or heart health.

Designated Server Trainer

The Cheesecake Factory
Beirut
09.2015 - 05.2019
  • Provided answers to customer inquiries effectively.
  • Recognized and verified all menu offerings.
  • Completed internal course to become an official trainer.
  • Produced comprehensive daily summaries for management on sales performance, inventory data, and customer statistics.
  • Collaborated with managers-on-duty to ensure smooth execution of opening and closing operations.
  • Maintained high standards in customer service while managing extensive client interactions.
  • Educated employees on best practices for food safety.
  • Trained waitstaff on menu details, memorization techniques and effective communication strategies.
  • Ensured guest satisfaction with meals while proposing additional menu items to boost sales.
  • Greeted guests with a friendly demeanor and delivered beverage choices while explaining menu selections.
  • Facilitated clear communication among team members to enhance guest experience.
  • Executed payment transactions through accurate charge assessment and issuance of checks.
  • Coached staff members on best practices for optimizing server performance levels.
  • Explained goals and expectations required of trainees
  • Monitored development activities to ensure effectiveness.

Education

Dietetic Intern -

Bahman Hospital
Beirut
07.2021

Bachelor Of Science - Nutrition and dietetics

Lebanese International University
Beirut, Lebanon
06.2021

High School Diploma -

Rafic Hariri High School
Beirut, Lebanon
07.2013

Skills

  • Guest complaint resolution
  • Seating coordination
  • Takeout order processing
  • Check payment processing
  • Ability to work under pressure
  • Phone etiquette
  • Customer service expertise
  • Nutrition assessment
  • Medical nutrition therapy
  • Diet planning
  • Food service management
  • Patient counseling
  • Nutrient analysis
  • Employee mentoring
  • Server etiquette
  • High volume dining
  • Exceptional communication
  • Training expertise
  • Strong leadership
  • Safe food handling
  • Time management
  • Nutrition knowledge
  • Computer skills
  • Microsoft office
  • Patience and composure

Certification

  • Certified Dietitian Nutrition Coach, Tony Stephan, RD, 12/2021
  • Food Handler Training, San Bernardino County, 08/2023

Languages

English
Full Professional
Arabic
Native/ Bilingual
French
Elementary

Webinars Attended

  • Approach to Parenteral Nutrition” of the ESPEN Life-Long Learning Programme on Clinical Nutrition and Metabolism - 2020
  • American Society for Nutrition’s virtual conference, NUTRITION 2020 LIVE ONLINE
  • Academy of Nutrition and Dietetics Virtual Food & Nutrition Conference & Expo - 2020-
  • Academy of Nutrition and Dietetics Food & Nutrition Conference & Expo™ Virtual Event - 2021 -

Other nutrition related seminars attended. Attendance Certificates  available upon request.

References

References available upon request.

Timeline

Hostess / Take Out Specialist / Trainer

Yard House
08.2023 - Current

Front Desk/ Front Floor Manager

Flooring Mart
09.2021 - 05.2023

Dietetic Intern

Bahman Hospital
03.2021 - 07.2021

Designated Server Trainer

The Cheesecake Factory
09.2015 - 05.2019

Dietetic Intern -

Bahman Hospital

Bachelor Of Science - Nutrition and dietetics

Lebanese International University

High School Diploma -

Rafic Hariri High School

Similar Profiles

CREATE PROFILE
Lara Yehia